ᐅ "Permanent solvent" and "Warranty"

Created on: 10 Jul 2014 10:21
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Ash
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Ash
10 Jul 2014 10:21
Hello everyone,

I have two questions that are related to each other.
We want to install a water softening system in our townhouse community.
Currently, there is an offer from the company that also installed our plumbing system. They are proposing the "permasolvent Primus" solution. The manufacturer claims it uses microelectrodes that, by altering the electrical charge of the water, almost completely prevent scale buildup.
Since I couldn’t find any reliable reviews or critical evaluations—only repetitive marketing language from the manufacturer’s catalogs—I wanted to ask if anyone here has had this system installed and how satisfied they are with it.

Aside from that, some people want the system to definitely be installed by the same company to avoid dealing with two contractors in case of warranty claims and to prevent disputes about who might be responsible for any issues.
Some even said that only that one company is allowed to work on the pipes.
Is that true? I find it hard to believe. I can have my PC upgraded by someone other than where I bought it. Does the warranty or guarantee on the plumbing system (we have a utility room with the main water connection and heating for all units) expire if another company installs, for example, a water softener?

Thank you!
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Doc.Schnaggls
10 Jul 2014 15:50
If I were you, I would reconsider your writing style. Your tone could use some improvement...

By the way, you started the whole “limescale formation,” not toxicmolotow – so off you go to chemistry class!
Ash schrieb:
The manufacturer claims that microelectrodes, which work by re-electrifying the water, almost completely prevent limescaleformation.

Sorry, if you set someone up with such an easy target (limescale formation, descaling system...), you shouldn’t be surprised by a little irony.
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hbf12
10 Jul 2014 15:57
The reason you won’t find any user experiences online is quite clear. Someone who spent tens of thousands of euros on such a system will hardly admit publicly that it doesn’t work.

Arrange a trial period with specific criteria that must be met by the end of the test (for example, a water hardness test strip reading at level X instead of Y, or some other clearly measurable value that the product promises). If the seller believes the system will perform as expected during the trial, they should have no problem agreeing to this.
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toxicmolotof
10 Jul 2014 20:36
Doc.Schnaggls schrieb:
If I were you, I would reconsider your writing style. Your tone could use some improvement...

Oh... what did I miss here? Somehow, the post context doesn’t seem to fit. Was something deleted? I’d also appreciate a private message.
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Doc.Schnaggls
10 Jul 2014 21:53
Addition to my post from 07/10/14 at 3:50 PM.

This post referred to a directly preceding post by the user "Ash," which has since been deleted.
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Ash
11 Jul 2014 10:53
People often like to pat themselves on the back when they insist on using a term incorrectly. However, this only helps the individual themselves, who likely isn’t always 100% accurate in every area either. But be that as it may, if it makes someone happily toxic, so be it.
But what is wrong with the term "water softener system"? It seems to be widely used, even if chemists might feel uneasy about it.
There are also people who freely speak of a "folding ruler" or a "screwdriver" without consequence.

Regarding the only reasonable post from hbf12: Yes, that’s what I suspected, but a confrontational person will probably want to take legal action at some point over the years if a 4,000-euro device, which also causes annual expenses, does not perform the function for which it was purchased...