ᐅ Kitchen planner is not working

Created on: 24 Mar 2012 09:21
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schnjac
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schnjac
24 Mar 2012 09:21
Hello,

I am using Windows 7 and Internet Explorer 9. The 3D viewer addon is installed, but when the kitchen planner starts, no room is displayed, and the navigation buttons are missing. The furniture selection on the left column is also not visible.

Does anyone have an idea what might be causing this?

Regards

Jaqi
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schnjac
24 Mar 2012 14:48
I have used several versions of Firefox already – always the same issue.
Could it be that the 64-bit version is causing the problem?
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Elvis_1220
24 Mar 2012 19:08
I can’t explain it either, but it’s not your setup... I also use Windows 7 64-bit and Firefox, and it runs perfectly fine for me...
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schnjac
27 Mar 2012 09:45
Thank you for the information – I will continue testing.

@Elvis: Which version of Firefox are you using? What graphics card do you have?

Aside from my issue, the following drawbacks make me lean towards SketchUp:

- Image in the browser is far too small
- No export functions (or are there any?) and therefore no possibility to expand with other furniture
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Elvis_1220
27 Mar 2012 10:26
Hello!

I am using the latest version – 11.0? – and have an Nvidia GTX 560ti...

Regards
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schnjac
27 Mar 2012 10:55
Thanks!

It's crazy that the current one works, even though Ikea excludes it in their requirements.

Hmm, I have an AMD graphics card 5750 – I’ll update the graphics stuff (drivers, DirectX, etc.) then.