D
dolphincrying27 Jun 2016 06:30Hello everyone,
I have the following problem: when assembling the mentioned shoe cabinet (item number: 601.561.21), one plastic hinge (right) is missing.
The instruction manual (page 20) does not show a part number to order a replacement.
Or do you think it’s easier to bother customer service at the store about this?
The next issue will be that I won’t be able to provide a receipt, since the cabinet was a gift.
Best regards
I have the following problem: when assembling the mentioned shoe cabinet (item number: 601.561.21), one plastic hinge (right) is missing.
The instruction manual (page 20) does not show a part number to order a replacement.
Or do you think it’s easier to bother customer service at the store about this?
The next issue will be that I won’t be able to provide a receipt, since the cabinet was a gift.
Best regards
I
IKEA-Experte27 Jun 2016 09:02Hello,
which part do you mean? Because the one where the flap is inserted has a number in the instructions.
which part do you mean? Because the one where the flap is inserted has a number in the instructions.
I
IKEA-Freund27 Jun 2016 09:17... the numbers are listed at the front of the parts list.
Regards,
IKEA-Freund
Regards,
IKEA-Freund
D
dolphincrying27 Jun 2016 14:21On my parts list (page 5), the three-sided plastic structure (where the shoes ultimately go) is not listed. – Not online either – Or I’m just too blind to find it.
“Plastic hinge” was also the wrong term, sorry.
I meant: The (right) side panel. Where the black arrow is pointing… (Step 27)

Edit: The trip to the local customer service center was not in vain. After a short wait, I received the desired part.
~Close~
“Plastic hinge” was also the wrong term, sorry.
I meant: The (right) side panel. Where the black arrow is pointing… (Step 27)
Edit: The trip to the local customer service center was not in vain. After a short wait, I received the desired part.
~Close~