ᐅ Cleaning Porcelain Tiles

Hello, I’m hoping someone can help me. We have porcelain tiles throughout the entire ground floor. And what can I say, cleaning is an absolute disaster—whether it’s cleaning agents, just water, steam cleaners, special porcelain tile cleaners from Melerud, or anything else, it’s just terrible.

I recently thought maybe there was still some cement residue left, so I treated and polished the tiles again. No difference. My son recently crawled over the tiles with a damp cloth in his hand, and even those stains won’t come off. I’m attaching a photo to show how it looks after mopping.

I’m hoping for some advice. Thank you very much.

Hello questioner,

Unfortunately, the two photos are not sufficient to provide a definitive answer.
Please do the following:
Set your camera on a tripod and fix the field of view on a specific area where side lighting is present.
Photo 1 in its original state, meaning "dirty" as per your problem description, but dry.
Photo 2 (same angle) immediately after cleaning (wet condition of the surface)
Photo 3 (same angle) after the surface has completely dried.
Photo 4 (same angle) carefully apply cola to the dry surface (yes, really), avoiding any running into the joints; let it sit for 10 minutes, then remove the cola and rinse the surface with clean water. Take a photo after this surface has dried as well, under as similar lighting conditions as possible.

Then please specify the type of tile and manufacturer, as well as describe what bothers you about the surface appearance.
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Once you have posted these points/photos again, we will take a look to see if and how this can be resolved.

Best regards, KlaRa

Could he possibly mean the pattern of the tiles? Of course, that can’t just be wiped away easily.

Tolentino schrieb:

Could he possibly be referring to the tile pattern?

That’s exactly what I just thought.

Torti2022neu schrieb:

I just thought the same.

But precisely this should be clarified by providing information about the tile type and manufacturer.
The consumer cannot be blamed here (and was not).
I recall a case where an elderly lady complained about a new carpet in her rooms.
At the time, in my presence, she mentioned faces and shapes in the carpet that frightened her.
My on-site inspection showed that it was a carpet with a mottled pile surface.
Much like the randomness that sometimes causes us to see familiar shapes when looking at clouds, the surface pattern back then (perhaps also in this case? Who knows!) appeared, with some imagination, exactly as what was complained about.
Of course, this was no valid reason for a complaint.
In the current case, we know almost nothing—especially whether similar perceptual effects might be involved.
Therefore, we must wait for feedback from the post to allow further conclusions.
Nothing can be ruled out in general, but nothing should be arbitrarily assumed!
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KlaRa

Tolentino schrieb:

Does he perhaps mean the pattern of the tiles? Of course, that can’t just be wiped away easily.

The tiles do not have a pattern. They are matte and rough. I can take more photos tomorrow if needed. It looks like grease on the surface where the water breaks.