ᐅ Cistern Always Empty Despite Rain

Created on: 7 Jun 2020 21:34
B
Bautraum2018
Hello,
I hope I’m asking in the right place.
We have a problem with our newly built house: our 7000-liter (about 1850-gallon) cistern is always empty.
Even after two days of rain, there is so little water inside that the pump can’t push it up.
Considering the pitched roof has an area of 200m² (about 2150 sq ft), it should collect a significant amount of rainwater.
Our neighbors with cisterns all have water.
Where could the water be going?
If the downspouts were clogged, they would overflow.
The cistern is made of concrete and was installed as one single piece.
What ideas do you have?
Where could the problem be?
H
HilfeHilfe
9 Jun 2020 05:13
I would let the supplier handle it.
B
Bautraum2018
9 Jun 2020 08:52
Yes, that is the plan.
We are also still within the warranty period.
B
Bautraum2018
11 Jun 2020 13:33
So, we have water again.
The issue was actually the filter.
We had already checked it but didn’t think that a bit of sediment would let all the water through.
Thank you very much for your responses.