ᐅ Wrong equipment delivered – supplier remains silent to avoid resolving the issue
Created on: 12 Jul 2017 21:45
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Steffi33
Dear forum members,
We received the wrong kitchen appliance. The desired model is better and more expensive (and was paid for accordingly!). Instead, we got something much worse. We have filed a complaint. The retailer replied once to our email but has not responded to any further messages since. This has been going on for two months now. How should we proceed? Looking forward to good advice.
Best regards, Steffi33
We received the wrong kitchen appliance. The desired model is better and more expensive (and was paid for accordingly!). Instead, we got something much worse. We have filed a complaint. The retailer replied once to our email but has not responded to any further messages since. This has been going on for two months now. How should we proceed? Looking forward to good advice.
Best regards, Steffi33
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HilfeHilfe15 Aug 2017 17:10it is rather unlikely that the dealer could sue you. He has not fulfilled his contractual obligations