ᐅ Why do some Malm furniture pieces have lower build quality?

Created on: 16 Jan 2019 20:03
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Da-dra57
Lately, I have been buying Malm furniture from IKEA more often, but I’ve noticed that the quality of workmanship sometimes varies significantly. My question is: why do some Malm pieces have poorer quality than others, even though they are from the same series? Are there known reasons for this, such as differences in material quality, manufacturing processes, or perhaps production locations? I am specifically concerned about factors like fit, surface finish, and stability, which can sometimes be quite disappointing. Does anyone have experience or explanations for why this might be the case?
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Leose
16 Jan 2019 20:41
In summary: Different production locations, varying material quality, and assembly errors can explain the poor workmanship. Additionally, storage and transportation conditions can have a lasting impact on the furniture.
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leteo
16 Jan 2019 20:53
I think Malm is a bit like a lottery drum ?. Sometimes you pull the lot with excellent quality, and other times you get one with a flawed surface. The coatings are often very thin, so scratches or unevenness can occur during packaging or transport. But hey, considering the price, the furniture is still pretty good—that shouldn't be forgotten! 🙂
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Luke44
17 Jan 2019 08:29
The manufacturing quality standard is crucial. When the quality of Malm furniture varies, it is usually due to a lack of quality control or imprecise CNC machines. IKEA should improve in this regard.
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Da-dra57
17 Jan 2019 08:44
Danabla schrieb:
Another factor is the assembly process. Poor instructions or inaccurate drillings reinforce the impression of low quality.

I can confirm that. I have often experienced that what appears to be poor workmanship is actually caused by unclear assembly instructions or imprecise drill holes. However, with some furniture, it was so pronounced that I can imagine the final quality control must also be at fault. It’s a shame when this happens at IKEA, as they usually place a lot of emphasis on customer friendliness.
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Natan
17 Jan 2019 08:58
Da-dra57 schrieb:
some parts don’t fit well during assembly

This brings us to the core of the problem: Ease of assembly is often a priority for IKEA, but this can only succeed if the prefabricated parts are made with high precision. If the drill holes or edges are not exact, this is essentially a clear manufacturing defect, indicating a lack of quality control. Perhaps IKEA only conducts random sample testing? Such issues really should not occur with a large furniture manufacturer.
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CHENNE
17 Jan 2019 09:11
Natan schrieb:
Maybe IKEA only does spot checks?

Exactly, spot checks are common and cost-effective in mass production. Problems arise when individual production batches fall outside the tolerance range and are not detected in time. This explains why some furniture pieces are of lower quality. Additionally, rework measures often do not affect the entire production output equally.