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Stili_202420 Aug 2024 22:41Hello everyone,
Our house was only recently completed, and unfortunately, we have a water damage issue or construction defect. We are interested in your opinions and if anyone has had similar experiences.
After showering (several people had showered that day), water suddenly started pouring from the upper floor through the concrete ceiling and a light fixture into the ground floor! It wasn’t just dripping; it was running down continuously! Our builder says this is normal because a shower channel with a secondary drain was installed, and we should just be careful when showering and avoid water pooling in the shower. They claim that several liters of water passing through the ceiling and light fixture is not a problem?! We are shocked by these statements. Additionally, we have had no power in the hallway on the ground and upper floors for almost a month now, since water came down through the light fixture and we are worried that water might have gotten into the electrical system. We have not yet paid the final installment and will not do so until a solution is found.
What would you do in our position? Have you had similar experiences, or what are your thoughts on this whole situation?
Thank you in advance.
Our house was only recently completed, and unfortunately, we have a water damage issue or construction defect. We are interested in your opinions and if anyone has had similar experiences.
After showering (several people had showered that day), water suddenly started pouring from the upper floor through the concrete ceiling and a light fixture into the ground floor! It wasn’t just dripping; it was running down continuously! Our builder says this is normal because a shower channel with a secondary drain was installed, and we should just be careful when showering and avoid water pooling in the shower. They claim that several liters of water passing through the ceiling and light fixture is not a problem?! We are shocked by these statements. Additionally, we have had no power in the hallway on the ground and upper floors for almost a month now, since water came down through the light fixture and we are worried that water might have gotten into the electrical system. We have not yet paid the final installment and will not do so until a solution is found.
What would you do in our position? Have you had similar experiences, or what are your thoughts on this whole situation?
Thank you in advance.
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Schorsch_baut21 Aug 2024 08:00For defect remediation and electrical inspection, send a written request by registered mail with a short deadline. If there is no response, hire a lawyer. If you have legal expenses insurance for homeowners, I would contact a lawyer immediately.
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nordanney21 Aug 2024 08:07Stili_2024 schrieb:
this is normal because a shower channel with secondary drainage was installed here, and we should be careful when showering or avoid letting water pool in the shower. This is exactly the kind of statement that should make you confront the construction company. Nowadays, secondary drainage is basically no longer used in typical single-family houses—and since it relies on capillary action, there definitely shouldn’t be any surge of water reaching the bottom in your case.
This is just poor workmanship. Nothing more, nothing less.
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Schorsch_baut21 Aug 2024 08:13I especially don’t understand how a company can make such a statement. The following damages will certainly be more severe and costly, and will occur within the warranty periods.