ᐅ Wall tile cracked in bathroom after 8 months, newly built house

Created on: 5 Apr 2020 18:45
C
chewbacca123
Hello everyone,
as you can see from the headline, within the last 24 hours a wall tile has cracked in our bathroom. It happened exactly where it meets the windowsill.
It looks really bad. The tile has cracked completely diagonally.

Our newly built house was completed last July, so we have lived here for less than a year. Very frustrating!

Has anyone experienced something like this? What rights do we have, and what is the construction company responsible for?
It is a turnkey new build, solid construction, on a slope. The crack is in the bathroom in the basement (our main bathroom). We did not do any work ourselves; everything was done by the builder.

Thanks and best regards

Blaue ovale Kontur auf grauer Wand; rechts Fensterrahmen sichtbar.
chewbacca1238 Apr 2020 07:47
HilfeHilfe schrieb:

That's great, it speaks well of your construction company

Absolutely!
We have already experienced several situations where we realized how right we were to choose this company.