ᐅ Wall tile cracked in bathroom after 8 months, newly built house

Hello everyone,
as you can see from the headline, within the last 24 hours a wall tile has cracked in our bathroom. It happened exactly where it meets the windowsill.
It looks really bad. The tile has cracked completely diagonally.

Our newly built house was completed last July, so we have lived here for less than a year. Very frustrating!

Has anyone experienced something like this? What rights do we have, and what is the construction company responsible for?
It is a turnkey new build, solid construction, on a slope. The crack is in the bathroom in the basement (our main bathroom). We did not do any work ourselves; everything was done by the builder.

Thanks and best regards

I would simply replace it. It’s a problematic spot—the tile was cut, the masonry shifts, and then the crack starts from the edge where it was cut. Is there a warranty? I rather doubt it.

Of course, there is the warranty. After all, this is not a maintenance joint... or rather a maintenance crack. Tiles do experience some wear and tear, but excluding them from warranty coverage as a usual wear item would certainly be quite a stretch.

Domski schrieb:

Of course, this is a warranty issue. After all, this is not a maintenance joint... or rather a maintenance crack. Tiles do experience some wear and tear, but excluding them as a common wear item from the warranty would definitely be a bit of a stretch.

If something like this is not covered by the warranty, I would be very shocked.

HilfeHilfe schrieb:

Just replace it normally. It’s a tricky spot, the tile was cut, the masonry shifts, and then the crack starts from the edge where it was cut. Is there a warranty? I don’t think so.

Why do you think there’s no warranty?

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