ᐅ Very Poor Parquet Flooring Installation – Is Rectification Impossible?

Created on: 19 Jan 2023 10:55
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pim1985
Hello,

unfortunately, we are having problems again with our parquet installer (a small family business in NRW). The work on the transitions and the baseboards was done very poorly.

A brief summary of the situation: After a long wait due to residual moisture in the screed, the parquet was installed (oak, 18.5cm (7.3 inches) wide, fully glued).

As you can see in the photos, the gaps at the transitions are about 1cm (0.4 inches) wide and filled with a cork material that does not match the color.

The baseboards (1.8cm (0.7 inches) wide, about 5.8cm (2.3 inches) high) at the floor-to-ceiling windows do not look good, the smaller baseboards/profiles are odd, and the work was very untidy. The reason for the unusual small baseboards/profiles: the window reveals are too narrow (1cm (0.4 inches) wide baseboards would fit; this is the case with our neighbors in an identical semi-detached house). There are nicer solutions for this, but there was no communication that the baseboards would not fit. The parquet installer is unable to accept criticism and is old-fashioned, just doing things as he learned 30 years ago. He refuses to make any corrections.

Regarding the cork filling, we probably have no legal chance for corrections, even though the boards at the transitions were cut unevenly. (I saw examples from other providers, unfortunately too late, and spoke with specialists from a large parquet company (Parkett Dietrich) who said that transitions without joints or with very small joints about 4mm (0.16 inches) are possible. These could be filled with parquet joint filler in a similar color and would look a thousand times better). Baseboards before the step in the staircase area???

The small baseboards in the window area are impossible, though. I am a member of the property owners’ protection association (legal insurance is also available) and I am considering taking legal action with a specialist lawyer and construction consultant, although I would prefer not to. But this job cost a lot of money, and now I will probably have to hire a second company to fix it.

I would appreciate any tips on how to salvage one or the other issue.

Beschädigte Sockelleiste am Türrahmen, weiße Farbe abgeplatzt, Holzfußboden darunter.


Maßband liegt quer über zwei Holzdielen; sichtbare Fuge zwischen den Dielen, Abstand ca. 2 cm.


Holztreppe mit hellen Eichenstufen in Innenraum, weiße Wände, Blick von oben.


Holzstufen einer Treppe in einem Innenraum, weiße Wände und Holzfußboden.


Ecke eines Raumes: weiße Wand mit Sockelleiste und brauner Holzboden mit Kratzern.
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chand1986
26 Jul 2023 11:22
Alessandro schrieb:

He charged 4,900 euros for that.

But that’s without materials, right? That would roughly be 75 hours at 60 euros per hour plus travel costs, so that can’t include parquet flooring + parquet adhesive + tracks + etc.
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Alessandro
26 Jul 2023 11:33
clear without material.
If the installation work costs 10,000,-, there are still 15,000,- left for materials. For what? 100m² (1,076 sq ft)?
A good real wood plank now costs 50,-/m² (4.65/sq ft). That amounts to 5,000,-.
What labor cost per m² (sq ft) did they calculate?
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mr.xyz1
26 Jul 2023 13:11
We are currently in the process of selecting parquet flooring. 50 EUR/sqm (gross) is a very low price to find. At the moment, we have all-in offers of around 14,000 EUR for 125 sqm (1,345 sqft) including baseboards, with parquet at 65 EUR/sqm.
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WilderSueden
26 Jul 2023 13:17
At our building materials supplier, 50€ was quite meager. We were then relieved that our parquet (Kährs Oak Decorum) was on sale for 70€, although about 20m² (215ft²) were charged at the regular price. Prices were roughly in line with online rates.
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chand1986
26 Jul 2023 14:36
mr.xyz1 schrieb:

We are currently in the process of choosing parquet flooring; €50 per square meter (gross) is very cheap to find. We currently have all-in offers of around €14,000 for 125 square meters (approximately 1,345 square feet) including skirting boards, which means the parquet costs about €65 per square meter.
Less than €6,000 for installation including parquet adhesive, small materials, and travel costs. No idea whether it will be oiled, sealed, or whatever in the end. Roughly 80 man-hours estimated, I would say. Is that a lot? Is that reasonable? No experience. Only experience: tile setters charge even more.
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mr.xyz1
26 Jul 2023 15:09
Including finish with oil. Whether it is cost-effective, I cannot assess.