ᐅ Setting Up Unifi AC Pro Issues

Created on: 10 Aug 2020 09:13
A
Aphrodithe
Hello to all UniFi specialists,
I have the following problem: I wanted to / have installed two AC Pro units! Everything is connected normally through a PoE switch. Now, during the initial setup, something went wrong, so I can no longer access the access points via the app!
I always get the message "Error during login!" I have tried resetting multiple times with no success!
There must be a way to reset the system completely, right?
I am also not satisfied with the performance!
From 250 Mbps only about 80 Mbps are reaching the access point!
I chose UniFi based on many recommendations, but so far I am really disappointed!
Saludos
rick201811 Aug 2020 18:06
Reset and reconnect. It’s not that difficult. I would always prefer a controller. You can still operate it via an app. Without your passwords, logging in is simply not possible.
Tarnari11 Aug 2020 18:15
Sorry for jumping in with my question. If you already run a 24/7 server, is there still any advantage to having a dedicated controller, or does the software offer the same functionality so I can skip the extra controller?
rick201811 Aug 2020 19:05
Install the software on the server and that's it. The Cloud Key is then not necessary.
Tarnari11 Aug 2020 19:10
rick2018 schrieb:

Install the software on the server and that’s it. The Cloudkey is then not necessary.
Thanks. I’ll sign off now.
H
hanse987
11 Aug 2020 20:22
Once the access points (APs) are set up and no Wi-Fi login pages are used, the controller software does not need to be running for the devices to operate. With 24/7 operation, you still have access to statistics. In my case, the software has been running on a Raspberry Pi for the past three weeks; before that, I only started it on my PC when I needed to make adjustments.

It is important to perform configuration changes from only one device—not from an app one day and a PC the next. I initially tried the app but uninstalled it right away. It may have improved since, but I recommend doing all configuration through the controller software. If you move the software from one PC to another, you can create a backup of all settings and restore it on the new device.
Tarnari11 Aug 2020 20:52
I have a Windows Server for Active Directory, file serving, virtual machines for testing, and so on. That’s why I’m asking. I would just connect to it remotely.