ᐅ Town & Country – Rotex Heat Pump

Created on: 14 Aug 2018 00:25
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Andre77
Hello forum,

I am currently gathering information about building a house. I have a few offers from builders, Town & Country and Heinz von Heiden. I hope this is the right place to ask, otherwise please feel free to move my post. Since the plot I am interested in does not have a gas connection, a heat pump is the only option. With Town & Country, a heat pump can be added for a small extra cost, while with Heinz von Heiden it is already included in the standard package. Both use Rotex systems.

Now, there is the option to operate the air source heat pump with a special heat pump electricity tariff, which costs almost 4000€ more with Town & Country just to “switch a lever” in the system. Without this, it runs on regular household electricity. I find nearly 4000€ quite expensive just for “switching the system over.” Does anyone know if Heinz von Heiden charges something similar, or if they already design their systems to be compatible with a heat pump tariff? Maybe there are other opinions or ideas here.

In my research, I have also come across some negative comments about the electricity consumption of Rotex systems. Since I don’t want to spend all my money on electricity bills, I am looking for solutions or to find out if Rotex is really that bad. Perhaps someone also knows about alternative systems used by the companies mentioned above.

Thank you very much.
Best regards,
André
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fragg
29 Jan 2019 10:47
Andre77 schrieb:
Hello forum,

I am currently researching building a house. I have received some offers from Town & Country and Heinz von Heiden. I hope this is the right place to post my question; if not, please feel free to move it. Since the plot I’m interested in has no gas connection, the only option is a heat pump. Town & Country offers this as an optional extra for a small additional cost, while Heinz von Heiden includes it as standard. Both use Rotex systems. Now, we are considering running the air-source heat pump using a special heat pump electricity tariff, which costs nearly €4000 (~$4,400) extra with Town & Country, just to “flip a switch” in the system. Without this option, the heat pump would run on regular household electricity. I find almost €4000 quite steep just for this “adjustment.” Does anyone know if Heinz von Heiden charges something similar, or if their system is already set up to be compatible with a heat pump tariff? Maybe there are other opinions or ideas here as well. During my research, I have also come across some negative reports about the electricity consumption of Rotex systems. Since I don’t want to spend too much on electricity costs, I’m looking for solutions or whether Rotex systems are really that bad. Perhaps someone also knows which alternative heat pump systems these companies install.

Thanks in advance.
Best regards,
André

An important factor with air-to-water heat pumps is a well-designed underfloor heating system, ventilation with heat recovery, and modern insulation. Will both companies handle this properly?

By the way, for €4000 (~$4,400), you could also get a small 3 kW peak photovoltaic system... I’d rather choose that and run the heat pump on household electricity.
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Zaba12
29 Jan 2019 14:07
Install the unit in the screed and have a surface heating system with an air-to-water heat pump installed. There was someone here on the forum last week who was having nothing but trouble with it. It doesn’t seem to be an isolated case.
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micric3
10 Jul 2019 11:13
Is there any feedback from the original poster? Can't the settings be adjusted personally or later by a professional electrician?

Here are the technical requirements to obtain a heat pump electricity tariff.

Separate Metering and Separate Connection
In most cases, the electricity consumption of heat pumps is measured by a dedicated electricity meter. Both meters are usually treated as separate connection points and therefore do not necessarily have to be supplied by the same energy provider. This provides consumers with greater flexibility in choosing suitable tariffs. The meters and wiring remain the property of the local grid operator. This operator should be contacted in case of faults or when maintenance work is required. Consumers then receive separate billing for each meter accordingly.

Interruptible Consumption Facility
The only technical requirement for heat pump electricity, as mandated by law, is that the connection can be interrupted. The grid operator is enabled to interrupt the supply according to the time of day. The times when this occurs are determined solely by the grid operator, not by the current electricity supplier. Usually, these interruptions take place at times of high grid load, such as in the evening hours. In this way, customers using heat pump electricity contribute to grid stability. This is the reason heat pump electricity is cheaper than electricity available at all times of day and night.

Whether a connection can be interrupted or not can be identified by the presence of a separate meter for the heat pump electricity. In some cases, this meter may not be registered as an interruptible installation with the grid operator. In such cases, the operator should be informed and asked to update the registration accordingly. Once this has been done, a separate electricity tariff can be contracted. Modern heat pumps are not affected by power interruptions. Since 2012, all devices must be equipped with a power cut-off device.
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Andre77
10 Jul 2019 11:44
The construction is about to start. Therefore, I cannot say much at this point. However, I will not use a separate heat pump tariff. Consequently, the heat pump will run on the household electricity supply. The only thing I have done is upgrade the pump to the new Rotex Compact Ultra for just under 200€ using the new refrigerant R32.
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micric3
10 Jul 2019 12:46
Funny. Town & Country is offering us the Vaillant Arotherm Split.

How are you building (KfW standards, underfloor heating, controlled ventilation, etc.)?
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Andre77
10 Jul 2019 14:08
Um, we ended up choosing Heinz von Heiden, not Town & Country.