ᐅ The building authority rejected the construction application because the house was planned too far back on the lot.

Yes, the planner was fired.

To clarify:

The original planner, who also worked on-site at the construction company’s offices, unfortunately passed away in a fatal accident at the end of last year.
Afterwards, the construction company had to find a new planner so that everything could continue somewhat smoothly. They had no prior experience working with this new planner.
Many clients complained about her manner and lack of competence. The difference compared to the former planner was like night and day.

Because the construction company did not want to lose customers and aimed to maintain a certain standard, she was now replaced.
So, a completely normal reaction, right? The number of complaints was decisive, not just the problems I had.
Other clients also experienced errors in the building permit / planning permission. Heights and calculations were sometimes incorrect.
Her response to the building authority’s comments was that the official was apparently too picky and should not be so particular.
Greetings of professionalism.

dynaudio79 schrieb:

Yes, the planner was let go.

To clarify:

The original planner, who was also working on-site at the contractor’s office, unfortunately passed away in a fatal accident at the end of last year.
After that, the contractor had to find someone new so that things could continue somewhat smoothly. They had no prior experience working with her.
Many customers complained about her attitude and lack of competence. The difference compared to the previous planner was like night and day.

Since the contractor did not want to drive away customers and also wanted to maintain a certain standard, she was replaced.
So, a completely normal reaction, right? The number of complaints was decisive, not just the issues I personally had.
There were also errors in the building permit / planning application for other customers. Heights and calculations were partly incorrect. Her reaction to the building authority’s feedback was to claim that the officer was being overly fussy and shouldn’t be so strict.
Professionalism at its best.

Good personnel are hard to find. Even for the authorities! Our official responsible for the outdoor sauna project kept making new demands. He even warned against the freelancer who filled out the building permit / planning application. Well... in the end, the application was processed by his colleague. One document requested, stamp added. 1.5 years of drama.

That's true. Of course, that is the other side of the coin.
It's unfortunate that as an end customer you are exposed to this and cannot change anything.

dynaudio79 schrieb:

After that, the construction company had to find a new one so that everything could continue somewhat smoothly.

So you are not in a direct contractual relationship with the planner? In that case, I cannot understand your behavior; your contract partner is the construction company. They are responsible to you regarding costs, quality, and deadlines. Even if the subcontractor delivers poor work, the main contractor is primarily responsible as the contract partner. The fact that they now want to shift the blame onto an employee or a subcontracted planner really says a lot. If they handle all trades like this during the actual construction – well, good luck.

Did you read my post carefully? I don't think so.

Counterquestion:
Why are the many mentioned customer complaints not relevant?
What can the construction company do if the planner does not do her job properly?
What can the construction company do if the original planner, who had been with the company for 20 years, suffered a fatal accident?

Badmouthing the construction company is completely unrealistic and makes no sense!

If you just want to warn me because there are many unscrupulous construction companies that act as you describe, then you should communicate that clearly as well.