ᐅ Strategy for Buying a Kitchen / How to Negotiate Effectively?
Created on: 6 Aug 2020 16:47
S
Shiny86I’ve started planning my kitchen and feel completely overwhelmed. It feels like being at a bazaar. Exactly what you see on TV shows happened to me. So far, I’ve visited 4 kitchen showrooms. I’m still waiting on the design and price from 2 of them. These are smaller studios, so I’m curious to see what they come up with.
But with the other two, it went exactly as expected. Twice I asked the manager for a discount, and it turned into a kind of show. The comments were laughable: “We can do it for price X, but then we won’t make any profit on you. The manager will probably want to talk to me about this.” Even after the second discount, I still felt like I was paying too much. Both salespeople set deadlines for me. One even said I had to sign the contract that same day.
I also don’t know how to negotiate smartly or what the right tactics are. I don’t really know the actual value of my kitchen. When does negotiating become unreasonable? How do you know for sure when there’s no more room to negotiate? Are there actually people who don’t negotiate at all and just accept the first offered discount? I’ve wondered about that too. It’s a shame I don’t know any kitchen salesperson personally to get insider tips.
Since I have a lot of expensive requests, I feel almost ridiculous setting my budget too low. The problem is that I can’t compare apples to apples because my kitchen concept has changed with every planning appointment. In my small town, I’ve now visited all the studios except for Roller. There are still studios in neighboring towns, but I already feel like I won’t have a kitchen even after visiting 5 more showrooms.
Nearly all plans are for a Nobilia kitchen, coming to around 20,000 euros (about $22,000), or even more if I include my latest wishes. I’ve asked if I should buy the appliances myself to save money, but I was advised against it. They said they wouldn’t install them due to warranty reasons.
What price would you set if you were in my position? And please share how you got your kitchen and how you negotiated.
My requirements are:
- A tall cabinet row with 6 cabinets, each 60cm (24 inches) wide, boxed in drywall. Two of these should be pantry cabinets with pull-out shelves, and the other 4 will house appliances.
- A kitchen peninsula about 1.2m (4 feet) wide and approximately 3.10m (10 feet) long, with drawers on both sides only.
- I want quite high-end appliances, probably Bosch Series 8 black Carbon Accent line, likely including an oven with microwave, a combi-steam oven, and a built-in coffee machine.
- Cooktop with an integrated downdraft vent, recirculating air, flush-mounted (Bosch Series 8 has been planned so far, but I don’t know how good the cooktop is).
- Very quiet dishwasher, brand doesn’t matter (Bosch and Neff have been suggested so far).
- Refrigerator inside a tall cabinet with 2 bio-fresh drawers, brand doesn’t matter (Liebherr and Bosch have been suggested).
- Ceramic countertop
- Undermount ceramic sink
I don’t want to spend more than necessary. But I realize I probably won’t get everything for 15,000 euros (about $16,500).
How should I proceed?
But with the other two, it went exactly as expected. Twice I asked the manager for a discount, and it turned into a kind of show. The comments were laughable: “We can do it for price X, but then we won’t make any profit on you. The manager will probably want to talk to me about this.” Even after the second discount, I still felt like I was paying too much. Both salespeople set deadlines for me. One even said I had to sign the contract that same day.
I also don’t know how to negotiate smartly or what the right tactics are. I don’t really know the actual value of my kitchen. When does negotiating become unreasonable? How do you know for sure when there’s no more room to negotiate? Are there actually people who don’t negotiate at all and just accept the first offered discount? I’ve wondered about that too. It’s a shame I don’t know any kitchen salesperson personally to get insider tips.
Since I have a lot of expensive requests, I feel almost ridiculous setting my budget too low. The problem is that I can’t compare apples to apples because my kitchen concept has changed with every planning appointment. In my small town, I’ve now visited all the studios except for Roller. There are still studios in neighboring towns, but I already feel like I won’t have a kitchen even after visiting 5 more showrooms.
Nearly all plans are for a Nobilia kitchen, coming to around 20,000 euros (about $22,000), or even more if I include my latest wishes. I’ve asked if I should buy the appliances myself to save money, but I was advised against it. They said they wouldn’t install them due to warranty reasons.
What price would you set if you were in my position? And please share how you got your kitchen and how you negotiated.
My requirements are:
- A tall cabinet row with 6 cabinets, each 60cm (24 inches) wide, boxed in drywall. Two of these should be pantry cabinets with pull-out shelves, and the other 4 will house appliances.
- A kitchen peninsula about 1.2m (4 feet) wide and approximately 3.10m (10 feet) long, with drawers on both sides only.
- I want quite high-end appliances, probably Bosch Series 8 black Carbon Accent line, likely including an oven with microwave, a combi-steam oven, and a built-in coffee machine.
- Cooktop with an integrated downdraft vent, recirculating air, flush-mounted (Bosch Series 8 has been planned so far, but I don’t know how good the cooktop is).
- Very quiet dishwasher, brand doesn’t matter (Bosch and Neff have been suggested so far).
- Refrigerator inside a tall cabinet with 2 bio-fresh drawers, brand doesn’t matter (Liebherr and Bosch have been suggested).
- Ceramic countertop
- Undermount ceramic sink
I don’t want to spend more than necessary. But I realize I probably won’t get everything for 15,000 euros (about $16,500).
How should I proceed?
Xingwei4216 Aug 2020 17:15Regarding volume, many tall cabinets, large ceramic countertops, etc., I consider 20,000€ (approximately $22,000) not to be excessive. Bosch/Neff appliances are mid-range products. If the individual prices are reasonably comparable to those found online, I would choose to buy from the kitchen showroom rather than sourcing them myself. Installation costs are usually included in the price. In my planning, I first define my requirements (space, workflow, quality, preferred layout, color, etc.), research various brands including visiting factory showrooms (if the distance allows), and decide on the brand that convinces me the most. Then I start comparing 2-3 offers of the same brand that are truly comparable (layout, dimensions, price category). A very important lesson I learned is to decide on the flooring and color first before choosing the cabinet fronts.
Your requests will easily cost at least 20,000 (20k). You’ll get a sense of the price once you get some quotes, and I would never buy from a kitchen studio I don’t feel comfortable with just to save maybe 1,000 (1k). When negotiating with the manager at the showroom, I once just got up and said that I didn’t like the attitude.
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