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PhilippoJ21 May 2021 11:11Hello,
I am having several issues with the small sewage lifting system in our basement bathroom that my builder doesn’t really take seriously and just says, "That’s how it is."
The system is a "FLOW CUT BOX CONEL," which the plumber chose independently (there was no exact model specified in the construction specifications). The planner positioned the system in the room behind the bathroom, basically through the wall behind the toilet, where there is a basement room, so it doesn’t cause any disturbance there (which is true). It serves the shower, toilet, and washbasin. Originally, the system was planned to be installed on the screed. However, since the shower required a high raised platform, the builder decided to place it directly on the raw concrete floor and leave the screed out around it. At the time, this was praised as a great idea and something that should always be done.
Now, the current problems are:
1. The system is very noisy. Not just loud by itself, but the entire house resonates. So when you go to the toilet in the basement, the system can be heard on the upper floors for about 20 seconds. Since this is our basement bathroom next to the master bedroom, it is especially annoying at night because it wakes the whole house. (Single-family house.) The plumber then placed a 1cm (0.4 inch) thick mat under it (similar to what is used under washing machines), but without any improvement. So it’s not only loud during the maceration process but the noise continues throughout the entire operation.
2. When flushing the toilet, you can hear a gurgling noise from the shower (Dallmer shower channel). When checking, you see water droplets on the floor around the shower channel.
3. Irregularly, there is a sewer-like smell in the bathroom, sometimes also in the adjacent basement room.
4. It was agreed by email at the time that the system would be placed inside a metal container that, in the event of a failure, would prevent water (or worse) from leaking onto the raw concrete floor and spreading. However, it was installed without this, because apparently no one wanted to deal with it afterward. I was told to put in a pond liner, which supposedly would be sufficient. Of course, this was not mentioned in the construction specifications, but I assume that simply putting in a liner does not meet the current standards, especially since it does not seal properly around the pipes.
Perhaps many of these issues are related to the very thin pipe that goes upward.
I attached a picture so it is easier to understand.
In two weeks, I have an on-site appointment with the heads of both companies. I just want to be well prepared because I expect them to tell me stories again...
Thanks for your input
I am having several issues with the small sewage lifting system in our basement bathroom that my builder doesn’t really take seriously and just says, "That’s how it is."
The system is a "FLOW CUT BOX CONEL," which the plumber chose independently (there was no exact model specified in the construction specifications). The planner positioned the system in the room behind the bathroom, basically through the wall behind the toilet, where there is a basement room, so it doesn’t cause any disturbance there (which is true). It serves the shower, toilet, and washbasin. Originally, the system was planned to be installed on the screed. However, since the shower required a high raised platform, the builder decided to place it directly on the raw concrete floor and leave the screed out around it. At the time, this was praised as a great idea and something that should always be done.
Now, the current problems are:
1. The system is very noisy. Not just loud by itself, but the entire house resonates. So when you go to the toilet in the basement, the system can be heard on the upper floors for about 20 seconds. Since this is our basement bathroom next to the master bedroom, it is especially annoying at night because it wakes the whole house. (Single-family house.) The plumber then placed a 1cm (0.4 inch) thick mat under it (similar to what is used under washing machines), but without any improvement. So it’s not only loud during the maceration process but the noise continues throughout the entire operation.
2. When flushing the toilet, you can hear a gurgling noise from the shower (Dallmer shower channel). When checking, you see water droplets on the floor around the shower channel.
3. Irregularly, there is a sewer-like smell in the bathroom, sometimes also in the adjacent basement room.
4. It was agreed by email at the time that the system would be placed inside a metal container that, in the event of a failure, would prevent water (or worse) from leaking onto the raw concrete floor and spreading. However, it was installed without this, because apparently no one wanted to deal with it afterward. I was told to put in a pond liner, which supposedly would be sufficient. Of course, this was not mentioned in the construction specifications, but I assume that simply putting in a liner does not meet the current standards, especially since it does not seal properly around the pipes.
Perhaps many of these issues are related to the very thin pipe that goes upward.
I attached a picture so it is easier to understand.
In two weeks, I have an on-site appointment with the heads of both companies. I just want to be well prepared because I expect them to tell me stories again...
Thanks for your input
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