ᐅ Removing a roller shutter box? Should the guide rail be taken off as well?

Hello experts,

I have a problem. The roller shutter on our house has torn after 7 years.
We have an internally closed roller shutter box from Beck and Heun.

How do I remove the shutter? From the outside? It used to be easy—just remove the inner cover and you could access the roller tube.

How do I remove the guide rails? Are they clipped in? I don’t see any screws.
Do they absolutely have to be removed? They are plastered in.

I’m attaching pictures.

Thanks a lot for your help!!

The arrow points to the cover that is usually removable.

If the roller shutter is torn off, why is it still at the top?

The picture shows another identical window.
The other one is downstairs, so I can’t take a photo.

The cover is clear, but do I need to remove the tracks, and how do they come off? Regards

The cover is removed, then you can access the roller shutter. If the roller shutter is fully lowered, this should not be a problem. The guides are embedded in the wall, so why would you need to remove them?

hanghaus2023 schrieb:

The cover will be removed, then you can access the roller shutter. If the roller shutter is down, that shouldn’t be a problem. The guides are plastered in, right? Why would you remove them?

hanghaus2023 schrieb:

The cover will be removed, then you can access the roller shutter. If the roller shutter is down, that shouldn’t be a problem. The guides are plastered in, right? Why would you remove them?

I need to get quite far down, but I can’t just take it out of the guides so easily, can I? Let alone put it back in…

What exactly has cracked? Could you possibly describe a bit better what happened and how it occurred?

If you remove the outer cover, you can unthread the roller shutter over the guide rails.