ᐅ Tension cord in Venetian blind has snapped. Is this covered under warranty by the builder/developer?
Created on: 4 Aug 2018 10:06
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italiano83
Hello everyone,
We still have one year of warranty left before the 5-year period expires.
Now, a drawstring of the blinds has broken, and they move up and down unevenly.
Our builder refuses to cover this under warranty because it is considered a movable part.
The repair, including disassembly, is estimated to cost around 600 euros.
Now my questions to you: Wouldn’t something like this be covered under the builder’s warranty?
We had a turnkey contract.
Thanks in advance.
We still have one year of warranty left before the 5-year period expires.
Now, a drawstring of the blinds has broken, and they move up and down unevenly.
Our builder refuses to cover this under warranty because it is considered a movable part.
The repair, including disassembly, is estimated to cost around 600 euros.
Now my questions to you: Wouldn’t something like this be covered under the builder’s warranty?
We had a turnkey contract.
Thanks in advance.
I
italiano8311 Aug 2018 21:36Wow, thanks already for the replies.
Attached is a picture so we all know what I mean. As far as I can see, this is part of the house and therefore covered by the warranty.
The 600 euros is not a rumor. I can upload the offer if needed.
Looking forward to your feedback.
Attached is a picture so we all know what I mean. As far as I can see, this is part of the house and therefore covered by the warranty.
The 600 euros is not a rumor. I can upload the offer if needed.
Looking forward to your feedback.
I
italiano8311 Aug 2018 21:40Attached is the quote from the company ...
Payday schrieb:
if the item is not a permanent part of the house,italiano83 schrieb:
…so as I see it, this is part of the house and therefore covered by the warranty…Why shouldn’t it be considered a permanent part of the house? A power outlet or a window handle is also a permanent fixture, even though you could replace them. It was installed by the general contractor.
However, I don’t think it falls under the warranty. Have a look at your contract – the exceptions are usually listed there. From my understanding and knowledge, some components are only covered by a 2-year warranty, specifically those that are in constant use and exposed to influences such as human interaction or wind forces (or, for example, silicone joints aging over time).
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italiano8311 Aug 2018 23:03Our contract does not include any provisions regarding defects.
So far, all existing defects have been resolved. However, he is strongly resisting this issue.
And it goes without saying that a silicone joint is a maintenance joint.
So far, all existing defects have been resolved. However, he is strongly resisting this issue.
And it goes without saying that a silicone joint is a maintenance joint.
italiano83 schrieb:
Our contract does not mention anything about defects at all.This is not a construction defect but rather damage caused by stress and/or usage.
A construction defect is a different category.
The offer is quite something. Charging per unit for assembly/repair but billing by the hour... yeah, right, it doesn’t get less transparent than that. So the single assembly might end up costing twice as much, or what?
If they want to bill hourly, then the hourly rate needs to be fixed. Or they should offer a flat rate (per unit...).
That said, €330 net for assembly... that’s two people working three hours each at €55 net per hour. Quite an effort for a broken little strap, isn’t it?
I would get another quote.
If they want to bill hourly, then the hourly rate needs to be fixed. Or they should offer a flat rate (per unit...).
That said, €330 net for assembly... that’s two people working three hours each at €55 net per hour. Quite an effort for a broken little strap, isn’t it?
I would get another quote.
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