Hello,
we have now been living in our newly built house for 4 months. When it was very hot and sunny about 3 weeks ago, we unfortunately noticed that almost all our windows make cracking noises. These are uPVC windows (white on the inside, anthracite foil on the outside). The cracking always comes from the upper corners and is not limited to the large windows. It does not come from the mounted roller shutter box and also occurs when the windows are open. Sometimes, during very hot weather, it happens every 3 minutes. At night, while cooling down, the cracking is less frequent (about every 2 hours) but much louder. Almost like a gunshot – making it impossible to sleep through the night! The window supplier is the company A. from Südlohn – we have scheduled a joint appointment soon to listen to the noise because the company claims they are not aware of such a phenomenon. I have also agreed with the main contractor that a sworn expert recommended by the Chamber of Commerce will look into this issue. Unfortunately, we have not yet found an expert who is available on short notice.
Have you had similar experiences with your windows???
we have now been living in our newly built house for 4 months. When it was very hot and sunny about 3 weeks ago, we unfortunately noticed that almost all our windows make cracking noises. These are uPVC windows (white on the inside, anthracite foil on the outside). The cracking always comes from the upper corners and is not limited to the large windows. It does not come from the mounted roller shutter box and also occurs when the windows are open. Sometimes, during very hot weather, it happens every 3 minutes. At night, while cooling down, the cracking is less frequent (about every 2 hours) but much louder. Almost like a gunshot – making it impossible to sleep through the night! The window supplier is the company A. from Südlohn – we have scheduled a joint appointment soon to listen to the noise because the company claims they are not aware of such a phenomenon. I have also agreed with the main contractor that a sworn expert recommended by the Chamber of Commerce will look into this issue. Unfortunately, we have not yet found an expert who is available on short notice.
Have you had similar experiences with your windows???
Unfortunately, the creaking of the Velux roof windows (GPU FK and UK, 06 and 08) has reoccurred for us. It depends on the temperature and sunlight exposure. Even in autumn (currently 2017), with outdoor temperatures around 8°C (46°F), the windows creak, for example, when the sun is covered by clouds.
After the third attempt to fix this issue, Velux suddenly claims that the problem is not caused by their windows. This is despite the fact that measures had already been taken that led to a slight improvement, and the Velux technician admitted that other owners of Velux roof windows have experienced the same problem.
Velux now requires us, as tenants, to hire an expert at our own expense, even though Velux was not even willing to investigate the "phenomenon" in person but simply carried out the three repair attempts.
This suggests that they roughly knew what needed to be done.
After the third attempt to fix this issue, Velux suddenly claims that the problem is not caused by their windows. This is despite the fact that measures had already been taken that led to a slight improvement, and the Velux technician admitted that other owners of Velux roof windows have experienced the same problem.
Velux now requires us, as tenants, to hire an expert at our own expense, even though Velux was not even willing to investigate the "phenomenon" in person but simply carried out the three repair attempts.
This suggests that they roughly knew what needed to be done.