ᐅ Paving work deficient

Created on: 24 Sep 2020 08:18
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fortuneflake
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fortuneflake
24 Sep 2020 08:18
Hello,

we hired a landscaping contractor for our outdoor area. Among other things, he paved the driveway and the area in front of the house.

Unfortunately, the paving work did not turn out as we had expected.

I have attached a few photos.

The problem is the uneven height differences in several places.

Does anyone have experience with this? Which DIN standard can I refer to with the company?

Paved concrete slabs on walkway, dust on the surface, stones in left corner, wall on right.


Paved walkway made of gray concrete slabs, near a white column base, dusty ground.


Outdoor area with gray concrete slabs as steps next to a white wall; gravel at the edge.


Close-up of a gray stone step next to a white door frame and rough wall.


Paved walkway made of gray rectangular slabs; dust and small pebbles on top.


Close-up of gray concrete or stone slabs in a vertical wall with joints.
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Steven
24 Sep 2020 08:36
Hello fortuneflake

Looks like we have another "incompetent" at work here.
Do you have a quote, and more importantly: does he give you an invoice or does he want cash for the botched job?
There are many in this field who don’t master their trade and often work off the books.

Steven
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fortuneflake
24 Sep 2020 09:07
Yes, we have received a quote. Naturally, we will also get an invoice for it, and we would already need to pay a significant amount.

Unfortunately, we are very dissatisfied. Whenever we raise concerns, we are immediately accused of nitpicking. Additionally, they imply that we are not competent and only the contractor is.

On Friday, someone will come back to the site and try to fix the level differences by compacting.

Concrete slabs were laid on the terrace behind the house. These are already loose, and we are worried it will get worse, leaving us to chase the company after we have paid the invoice.
Tolentino24 Sep 2020 09:13
I can hardly see most of the height differences in the photo. I believe anything under 5mm (0.2 inches) cannot be claimed, but someone with more expertise should weigh in on that. However, I also wouldn’t accept loose concrete slabs!
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halmi
24 Sep 2020 09:17
Once it has been compacted, the stones will hardly penetrate anymore, possibly only about 1–1.5mm (0.04–0.06 inches).

Overall, this is really poor workmanship...
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Steven
24 Sep 2020 09:21
fortuneflake schrieb:

will try to vibrate away the height difference.

Hello fortuneflake

Okay, attempts to fix the issue (I think it will only stay at the attempt stage) are understandable and should be allowed.
But I wonder, what exactly does he want to vibrate?
The gravel base wasn’t properly leveled, and the paving slabs (sorry) were carelessly laid. This won’t work anymore. The slabs need to be removed, the gravel base properly leveled, and the slabs reinstalled.
What kind of jointing compound was used here?
I assume your landscaper doesn’t know what he’s doing. Happens quite often. A neighbor of mine also works as a landscaper, often doing undocumented work. But he’s always incompetent. The internet is full of negative reviews about his sloppy work (you should check your landscaper’s reputation in that regard).
Since he got 13 months suspended sentence, lost his driver’s license, and faced multiple compensation claims (which he obviously can’t pay off anymore), he has quieted down.
We have the internet—why don’t you check companies before hiring them?

Steven