ᐅ "Uneven Gaps in Parquet Flooring? Defect or Acceptable Tolerance?"
Created on: 23 Feb 2019 16:01
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delilah26
Hello everyone,
I’m moving into my new build on March 1st and have the handover with the builder on Monday.
The hardwood flooring was “included,” meaning the builder had it installed. For the past 4 weeks, it has already been subtly subjected to wear and tear—there are small stones, sand, dirt everywhere, and thousands of scratches. I’m trying hard to stay calm. Despite reminding the builder twice, the flooring was not covered. So I covered it myself. Yesterday, it was scrubbed by a “non-expert,” as the person himself said, using a neutral cleaner, which of course rubbed the dust and dirt in even more. My patience is running thin.
Anyway—I also noticed yesterday that some areas look “carelessly” done and some corners appear a bit worn. I’m not a professional and don’t know if this is normal.
I definitely don’t want to be picky or exaggerate, so here’s my expert question: is this result within a “normal” range or is it poorly executed?
Thanks a million in advance!
Best regards,
delilah26
I’m moving into my new build on March 1st and have the handover with the builder on Monday.
The hardwood flooring was “included,” meaning the builder had it installed. For the past 4 weeks, it has already been subtly subjected to wear and tear—there are small stones, sand, dirt everywhere, and thousands of scratches. I’m trying hard to stay calm. Despite reminding the builder twice, the flooring was not covered. So I covered it myself. Yesterday, it was scrubbed by a “non-expert,” as the person himself said, using a neutral cleaner, which of course rubbed the dust and dirt in even more. My patience is running thin.
Anyway—I also noticed yesterday that some areas look “carelessly” done and some corners appear a bit worn. I’m not a professional and don’t know if this is normal.
I definitely don’t want to be picky or exaggerate, so here’s my expert question: is this result within a “normal” range or is it poorly executed?
Thanks a million in advance!
Best regards,
delilah26
11ant schrieb:
On the other hand, it is absolutely comparable to having branded products installed by someone unqualified. In my opinion, the materials have visibly suffered; the edges look worn, almost "stonewashed." Sanding, which would need to be done to a deep scratch depth, is close to "surface milling," and the result plays out in my mind like a horror movie when I imagine it being done again by the same unskilled hands. I am not able to judge from a consumer law perspective how far one must accept such initial remedial work, but I do not expect a satisfactory result.
I wish there would be a precedent ruling against having high-quality materials processed by untrained or semi-skilled workers, because this is becoming an epidemic: cases of branded facing bricks laid by semi-skilled laborers and grouted by "floor screed Ahmeds" (thanks to @Nordlys for this wonderfully apt term) are something we regularly witness here; currently, another thread this week discusses windows from a branded manufacturer that were improperly assembled and "installed"—which also seems to be a common trend.
Misusing a branded product in its construction specification to create the illusion of a certain quality level and then ruining it during installation (let’s remember from math class: a product is poor if even just one of its components is poor) must finally be stripped of the notion that it’s a minor offense!Basically, you are right. However, if underfloor heating has been installed, the parquet flooring is likely glued down with flexible adhesive. And you will hardly be able to remove it afterwards.
aero2016 schrieb:
Only... if underfloor heating is installed, the parquet floor is likely glued with flexible adhesive. And you will hardly be able to remove it again. Yes, and? That’s simply how it is with permanently installed elements — they are expensive to remove. You have to consider this beforehand and, as a professional installer of high-quality materials, you shouldn’t try to “save” by cutting labor costs with inadequately skilled workers. If it backfires, this fair consequence becomes part of the “entrepreneurial” risk.
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nordanney24 Feb 2019 18:26Bookstar schrieb:
Why is this so hard to remove? After all, parquet adhesive is basically chewing gum stuff. Because it sticks like crazy, and in the end, many small (tiny) pieces remain stuck to the screed that still need to be removed. It’s a nightmare of a job that can take several days.
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bleibt_alles25 Feb 2019 19:39We also have Bembe parquet in our house. Bembe never sells the parquet by itself, only including installation. This means the installation at your place was done by Bembe employees. The way the parquet was handled on the construction site is really unacceptable. In our case, the parquet was protected with masking. Otherwise, the parquet looks dirty in the photos at first, but it will definitely look better after cleaning. Our installation looks similar.
montessalet26 Feb 2019 06:33The discussion is pointless: the fact is that the parquet flooring is ruined because it was not covered. Once the person responsible for covering the parquet is identified, that person is also responsible for fixing the damage, either through labor and/or payment.
I would never accept something like this under any circumstances.
I would never accept something like this under any circumstances.
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