Hello everyone,
We are currently working on our paving.
The paving stones are from Kann Bausysteme and are called Parchetto.
We have the following issue. See pictures:

Is this type of installation acceptable? When the stones were laid, we were not at home but at work. Should the paver have been more careful?
Because the dark stones are placed directly next to the light ones, it looks very odd.
When we looked at the samples at the store before ordering, it was not clear that the color variations in this paving would be so pronounced.
The laying pattern looks like this:

We actually like this part. We are desperate and don’t know what to do. We don’t like how it looks at all.
Best regards
Koempy
We are currently working on our paving.
The paving stones are from Kann Bausysteme and are called Parchetto.
We have the following issue. See pictures:
Is this type of installation acceptable? When the stones were laid, we were not at home but at work. Should the paver have been more careful?
Because the dark stones are placed directly next to the light ones, it looks very odd.
When we looked at the samples at the store before ordering, it was not clear that the color variations in this paving would be so pronounced.
The laying pattern looks like this:
We actually like this part. We are desperate and don’t know what to do. We don’t like how it looks at all.
Best regards
Koempy
But honestly, it looks like you might have received different stones as well. Perhaps the product line includes several colors (e.g., narrow, wide, gradient, solid light, solid medium, solid dark, etc.), and the intended pattern consists of only 2-3 different stones, but you were delivered 5-6. In the product photos, I don’t see anthracite, but you do!
That looks quite intense. Are those concrete blocks or facing bricks? Having them completely lifted and relayed probably won’t be done for free by anyone (neither the installer nor the manufacturer). However, facing bricks can also be surface-treated to make the colors blend more harmoniously. What works for paving stones around the house can also apply to stones on the ground. Concrete can even be "repainted." This is more of a renovation trick rather than a new-build solution. Even in our case, they had to use such tricks on the brick facade. It’s obviously not ideal, but it’s probably the only option you have here, unless you can definitively prove that the bricks have a genuine defect. Incorrect bricks would have needed to be claimed in advance.
It would be helpful to see pictures taken from a distance. When you photograph a section up close, you will always notice some kind of step effect, spotting, or something similar. How does it look from the middle of the street? Any photos? You are definitely allowed to post your own photos of your property here, as long as no people are in them.
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