Hello everyone,
We have been living in our new home for 5 weeks now and, until recently, felt like we had no issues during the construction.
Karma...
Within one week, we experienced water damage in the basement and a surge damage inside the house.
The water damage occurred last week (missing seal at the multi-utility conduit).
The surge damage happened yesterday (neutral conductor on the part of the electrical panel manufacturer was not installed correctly).
The surge damage is much worse and more time-consuming for us.
Various devices on our end, including the heating system, kitchen appliances, etc., are damaged and need to be replaced.
This means for us:
- additional effort for research and phone calls
- trips home to coordinate with craftsmen and oversee repairs
- and possibly more?
We are honestly fed up and had hoped to finally settle in without any further work from contractors — unfortunately, that’s not possible at the moment.
I definitely want to be compensated for my effort here, as I am ultimately the one dealing with these problems.
Now my question:
What can I ultimately report to my general contractor, and what effort can I "charge" for? After all, this will likely all go through the insurance of the electrical panel manufacturer or possibly that of the electrician/general contractor.
I appreciate any input!
We have been living in our new home for 5 weeks now and, until recently, felt like we had no issues during the construction.
Karma...
Within one week, we experienced water damage in the basement and a surge damage inside the house.
The water damage occurred last week (missing seal at the multi-utility conduit).
The surge damage happened yesterday (neutral conductor on the part of the electrical panel manufacturer was not installed correctly).
The surge damage is much worse and more time-consuming for us.
Various devices on our end, including the heating system, kitchen appliances, etc., are damaged and need to be replaced.
This means for us:
- additional effort for research and phone calls
- trips home to coordinate with craftsmen and oversee repairs
- and possibly more?
We are honestly fed up and had hoped to finally settle in without any further work from contractors — unfortunately, that’s not possible at the moment.
I definitely want to be compensated for my effort here, as I am ultimately the one dealing with these problems.
Now my question:
What can I ultimately report to my general contractor, and what effort can I "charge" for? After all, this will likely all go through the insurance of the electrical panel manufacturer or possibly that of the electrician/general contractor.
I appreciate any input!
Prager91 schrieb:
Yes, but this is not my fault. Ultimately, the contractor’s insurer is responsible for the damage.Exactly. And that’s usually the problem—the lack of acknowledgement from the party causing the damage.I’m keeping my fingers crossed that you can resolve the issues and your claims in a conversation with your general contractor. That’s always the best approach.
Chloe83 schrieb:
Exactly. And that is usually the problem. The lack of insight from the party responsible for the damage.
I’m keeping my fingers crossed that you can resolve the issues and your claims in a discussion with your general contractor. Always the best option. Definitely... I have a very cooperative general contractor who has so far fixed everything that was not our fault. He has always been very cooperative, took the initiative, and has been a great help to us.
I hope we can settle everything properly with him.
Nevertheless, we still have outstanding final payments, which I will of course only make once absolutely everything has been fixed. We now have a bit more leverage there... thank goodness.
N
Neubau202217 May 2022 14:43Prager91 schrieb:
Definitely... I have a very cooperative general contractor who has fixed everything that wasn’t our fault so far. He has always been very cooperative, acted in advance, and has been a great help to us.
I hope we can resolve everything properly with him.
Nevertheless, we still have outstanding final payments, which I will of course only pay once absolutely everything has been fixed. This gives us a bit more leverage now… thank goodness. It’s hard for me to say whether you can do that. You accepted the handover of the house, and I believe warranty claims are a new matter. So the builder can probably demand the money initially.