Hello everyone,
In the house we bought, there are two tilt-and-slide doors installed in an unheated sunroom. I estimate they are about 30 years old, give or take.
One of the sliding doors works and closes properly (although it’s a bit stiff).
The other one does not close at all, meaning there is always a gap between the bottom frame and the sliding door.
From what I can tell, the latch that runs along the bottom track and is connected to the mechanism, which is supposed to ‘engage’ when closing, seems to be bent.
Unfortunately, I cannot identify the manufacturer. There is no brand on the doors themselves, nor on the side of the door (except for ‘FFH 2121-2370 Floor plan. 7’ – which seems to refer only to the cylinder gear), nor on the window (except for Biotherm 2d 85).
Do you have any ideas on how I might find out the manufacturer of the doors so I can then look for someone who can repair them?
If it helps, I can also provide pictures.
Best regards,
Matt
In the house we bought, there are two tilt-and-slide doors installed in an unheated sunroom. I estimate they are about 30 years old, give or take.
One of the sliding doors works and closes properly (although it’s a bit stiff).
The other one does not close at all, meaning there is always a gap between the bottom frame and the sliding door.
From what I can tell, the latch that runs along the bottom track and is connected to the mechanism, which is supposed to ‘engage’ when closing, seems to be bent.
Unfortunately, I cannot identify the manufacturer. There is no brand on the doors themselves, nor on the side of the door (except for ‘FFH 2121-2370 Floor plan. 7’ – which seems to refer only to the cylinder gear), nor on the window (except for Biotherm 2d 85).
Do you have any ideas on how I might find out the manufacturer of the doors so I can then look for someone who can repair them?
If it helps, I can also provide pictures.
Best regards,
Matt
I suspect you would have better luck searching with the "correct" term. Based on your description, I assume you mean "parallel sliding tilt-and-turn doors" (PSK). You probably won’t even need the manufacturer. In my opinion, this flawed design has many more manufacturers than hardware suppliers. Therefore, it’s very likely that customer service technicians from any supplier of these systems can also repair components from other manufacturers using the same system.
The "sticking" issue can probably be adjusted; any gaps that remain should be fixable through proper adjustment. This technology suffers from an unfamiliar handling: homeowners usually learn it quickly, but every visitor easily misoperates it, and with a bit of force, the mechanism can get bent. That’s why we never carried this stuff (in my factory, and later as a dealer).
https://www.instagram.com/11antgmxde/
https://www.linkedin.com/company/bauen-jetzt/
The "sticking" issue can probably be adjusted; any gaps that remain should be fixable through proper adjustment. This technology suffers from an unfamiliar handling: homeowners usually learn it quickly, but every visitor easily misoperates it, and with a bit of force, the mechanism can get bent. That’s why we never carried this stuff (in my factory, and later as a dealer).
https://www.instagram.com/11antgmxde/
https://www.linkedin.com/company/bauen-jetzt/
Hello both of you,
Thank you very much.
This helps me move forward, and I have already found some instructions.
This is a GU fitting, and I will take the door apart later. It’s not rocket science.
And PS:
I would never voluntarily install a PSK door,
but if it’s already installed.
Best regards,
Mattes
Thank you very much.
This helps me move forward, and I have already found some instructions.
This is a GU fitting, and I will take the door apart later. It’s not rocket science.
And PS:
I would never voluntarily install a PSK door,
but if it’s already installed.
Best regards,
Mattes
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