ᐅ Neighbor thinks the air-to-water heat pump is too noisy

Created on: 11 Jan 2021 13:40
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Malz1902
Hello and Happy New Year to you all.

Here is the situation: our neighbor just came by to complain that our heat pump is too loud and runs continuously. The outdoor unit of the heat pump is located behind our house. On the property line, the neighbor’s garage is behind the heat pump, and our garage is next to the heat pump, forming a sort of narrow passage or corridor. The neighbor’s house is diagonally across from this setup.

He said he constantly hears a humming noise. What do you think could be done to reduce the noise somewhat?
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Coblenza
5 Feb 2021 10:31
Just have a friend come over in work clothes, take down the enclosure for a bit, tinker around with it, and then leave. Make sure your neighbor sees this, and then ask if it looks better.
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halmi
5 Feb 2021 10:45
The matter is clear: why would he continue to interfere there and spark new discussions now?
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Malz1902
5 Feb 2021 12:06
I will wait for now; he doesn’t hear any humming when the heat pump is running, but I tell him it’s off.
11ant5 Feb 2021 13:39
Coblenza schrieb:

Just have a friend come over in work clothes, take down the enclosure, tinker around with something, and then leave. That way your neighbor will see it, and afterwards you can ask if it looks better.
For heaven’s sake, no, then he will say it has gotten catastrophically worse.
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pagoni2020
5 Feb 2021 13:49
Of course, there are difficult people everywhere, but most of us forum members are probably seen as annoying or odd by someone at some point.

First, it’s best to assume that the person is genuinely bothered by something and to try to address that issue. One person might be disturbed by dog barking, another by noisy children, or the deep bass from a sound system. I can understand all of this because there are things that bother me too, so I would focus my energy on finding solutions rather than on trivial, overly dramatic reactions.

Usually, a neighbor doesn’t wake up in the morning thinking about what might annoy them about the neighbor that day.
Yes, that does happen, but it’s more of a rare exception.
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Snowy36
5 Feb 2021 15:12
pagoni2020 schrieb:

Of course, there are foolish people everywhere, but surely each of us forum writers is considered strange or foolish by someone at some point.
First, you should simply assume that the person actually perceives something as bothersome, and you should try to address that. One person is disturbed by barking dogs, another by screaming children, or by the muffled bass from a sound system. I can understand all of that since some things bother me as well, so I would focus my energy on solving the problem rather than on trivial, melodramatic assumptions.
Usually, a neighbor doesn’t wake up thinking about what might bother them about the neighbor that day.
YES, that can happen, but it is rather the rare exception.

I would agree with that as well, instead of immediately assuming the neighbor is mentally unstable.