Hello forum,
I would like to share with you some pictures of my nightmare 🙂
The desire to retire a 50-year-old kitchen triggered this disaster. The new kitchen is now almost finished. It was ordered from a well-known local kitchen studio that works closely with regional specialized craftsmen, which was a strong selling point. We are satisfied with the result, but the process was far from joyful.
On the very first day of the painting work, carried out by a master craftsman company, the filler started falling off the wall.
The master painter responded quickly by applying a generous amount of primer to the remaining filler, which only cracked further.
On the third day, the cracked filler was scraped off the wall and re-applied. The painting was scheduled for the next day, so drying was supported using a construction dryer.
On the fourth day, the paint was applied, but on the opposite wall it would not adhere, partly crumbling off or forming bubbles.
On the fifth day, since his apprentices were already on vacation, the master painter himself stepped in, scraped off the last paint bubbles from the wall, and selectively rebuilt the paint layers. A hairdryer helped speed up the drying process.
The master painter quickly explained to me the cause and consequences of the problems:
- The work was performed in an old building
- Kitchens often cause issues
- He uses the most expensive paint (which I later found out was the cheapest variant from STO: “StoColor Select Matt” with the primer “StoPrim Sil Color”)
- My instruction to carry out the work professionally was missing; otherwise, he would have had to “grind off” the wall
- He does not make money on my job, as he usually takes on large projects
- Therefore, he cannot provide a guarantee
When asked if I needed an invoice, I said yes. The invoice has since arrived, strangely as a flat rate. We did not discuss the price, so I had expected an invoice based on hourly rates at the typical rate. Interestingly, the invoice includes work items that were not performed, such as preparing the surface to make it load-bearing.
It goes without saying that I did not interfere in any way with the workmanship of the master craftsman company. The master had inspected the situation about a month before the start, and two specialists were assigned to carry out the work.
The joy of the now almost finished kitchen (only the glass backsplashes are missing) would help me forget the whole matter if it were not for the small crack in the ceiling—I hope it won’t start to crumble. I am beginning to worry 🙁
I would like to share with you some pictures of my nightmare 🙂
The desire to retire a 50-year-old kitchen triggered this disaster. The new kitchen is now almost finished. It was ordered from a well-known local kitchen studio that works closely with regional specialized craftsmen, which was a strong selling point. We are satisfied with the result, but the process was far from joyful.
On the very first day of the painting work, carried out by a master craftsman company, the filler started falling off the wall.
The master painter responded quickly by applying a generous amount of primer to the remaining filler, which only cracked further.
On the third day, the cracked filler was scraped off the wall and re-applied. The painting was scheduled for the next day, so drying was supported using a construction dryer.
On the fourth day, the paint was applied, but on the opposite wall it would not adhere, partly crumbling off or forming bubbles.
On the fifth day, since his apprentices were already on vacation, the master painter himself stepped in, scraped off the last paint bubbles from the wall, and selectively rebuilt the paint layers. A hairdryer helped speed up the drying process.
The master painter quickly explained to me the cause and consequences of the problems:
- The work was performed in an old building
- Kitchens often cause issues
- He uses the most expensive paint (which I later found out was the cheapest variant from STO: “StoColor Select Matt” with the primer “StoPrim Sil Color”)
- My instruction to carry out the work professionally was missing; otherwise, he would have had to “grind off” the wall
- He does not make money on my job, as he usually takes on large projects
- Therefore, he cannot provide a guarantee
When asked if I needed an invoice, I said yes. The invoice has since arrived, strangely as a flat rate. We did not discuss the price, so I had expected an invoice based on hourly rates at the typical rate. Interestingly, the invoice includes work items that were not performed, such as preparing the surface to make it load-bearing.
It goes without saying that I did not interfere in any way with the workmanship of the master craftsman company. The master had inspected the situation about a month before the start, and two specialists were assigned to carry out the work.
The joy of the now almost finished kitchen (only the glass backsplashes are missing) would help me forget the whole matter if it were not for the small crack in the ceiling—I hope it won’t start to crumble. I am beginning to worry 🙁
R
Rolexianer21 Sep 2021 09:28Durran schrieb:
The kitchen turned out great. The result is what matters. Plus, the price was really good. There’s nothing to complain about here.
And since the master painter is not a mind reader and didn’t use cheap materials, in my opinion, there really aren’t any grounds for criticism.
Kitchens are always tricky because a lot of grease and oil-based substances can soak into the substrate. That often causes material issues.
If there haven’t been any cracks so far, there won’t be any more.
I would rather be concerned about the power outlets next to the sink or the white wall behind the kitchen units. Those outlets are definitely not allowed. It’s not a wet room and they’re too close to water sources.
No splash protection on the wall? How long do you expect that to stay clean? Yep, the kitchen turned out great; the performance and price are spot on. I’ve had good experiences with the kitchen supplier in the past. But that’s not the point here—it’s about the disappointing work from the master painting company.
As mentioned at the beginning, the kitchen is almost finished; the glass backsplash is still to be delivered, and the fittings have already been installed. The photo can be misleading—I’m not worried about the power outlets; what really concerns me is the durability of the wall finish.
Whether it won’t crack anymore... the painting company wanted to refuse the warranty, listed unfinished work on the invoice, and even after a second coat, the paint still doesn’t hold up behind the kitchen units where the moist air from the hob is directed...
Durran schrieb:
The electrical outlets are not allowed at all.Where does it say that? I believe that statement is incorrect.
There is no designated protection zone for washbasins. It may be true that outlets with covers are a better option and provide a greater sense of safety.
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