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Morph_54741 Feb 2010 04:03Hello dear IKEA fans,
unfortunately, my Markus swivel chair broke, meaning the gas lift no longer works and keeps sinking. Since the 1-month warranty has already expired, the IKEA store in Dortmund showed no goodwill and supposedly can’t even order a replacement part. As a student, 169 euros (about $180) is quite a lot for me, so I wanted to ask if anyone knows where to find a compatible gas lift for this chair.
If someone still has the chair under warranty and is from the Ruhr area, please feel free to send me a private message.
But one thing I learned from this whole experience is: when buying something for everyday use, it’s better to spend a bit more and ask about spare parts beforehand.
Best regards
Morph_5474
unfortunately, my Markus swivel chair broke, meaning the gas lift no longer works and keeps sinking. Since the 1-month warranty has already expired, the IKEA store in Dortmund showed no goodwill and supposedly can’t even order a replacement part. As a student, 169 euros (about $180) is quite a lot for me, so I wanted to ask if anyone knows where to find a compatible gas lift for this chair.
If someone still has the chair under warranty and is from the Ruhr area, please feel free to send me a private message.
But one thing I learned from this whole experience is: when buying something for everyday use, it’s better to spend a bit more and ask about spare parts beforehand.
Best regards
Morph_5474
Hello, I had the same problem and was able to find a suitable replacement for the "Markus" model from 2011 for €15.90.
Unfortunately, this spare part is not available at Ikea.
The replacement procedure is similar to what is described here.
[MEDIA=YouTube]SL2fbX1n2ec[/MEDIA]
You will need a 500g (1.1 lb) hammer and a wooden block to drive out the spring from the base.
After that, you need a large 2-inch (5 cm) water pump pliers to turn the spring at the upper end. A 90° turn is sufficient since the tip is slightly tapered.
Unfortunately, this spare part is not available at Ikea.
The replacement procedure is similar to what is described here.
[MEDIA=YouTube]SL2fbX1n2ec[/MEDIA]
You will need a 500g (1.1 lb) hammer and a wooden block to drive out the spring from the base.
After that, you need a large 2-inch (5 cm) water pump pliers to turn the spring at the upper end. A 90° turn is sufficient since the tip is slightly tapered.
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