ᐅ Daylight Entry – Electric Roller Shutters Do Not Close Properly

Created on: 27 Jun 2016 10:38
F
fraubauer
Good day.
I had electric roller shutters installed in my new apartment (retrofit).
Now I have noticed the following and have already informed the roller shutter installer.
- In the bedroom and the children’s room, not all slats close properly. In the bedroom, it’s 3 slats, and in the children’s room, 2. Naturally, light comes through here.
- Additionally, I get a lot of light coming in (from 5 a.m. onward, because it’s the east side) because the side rails don’t extend all the way down to the windowsill, but stop about 3 cm (1.2 inches) before it!
So, on the right and left sides, light shines strongly through a gap of about 3x1 cm (1.2x0.4 inches).

The roller shutter installer says these side rails must not go all the way down to the windowsill because of rain. But 3 cm (1.2 inches) is quite a lot!

Of course, I don’t expect complete darkness, but something reasonable. However, with these large gaps on both sides plus the slats, it’s impossible to sleep from 5 a.m. in the summer...

What can or should I do now?

Thank you very much,
erika
F
fraubauer
18 Jul 2016 10:21
Mycraft schrieb:
Your roller shutter installer should recalibrate the end stops; that should fix some of your problems.

Thank you for your message.
What do you mean by recalibrate?
The slats do go all the way down, but there is a large gap letting in a lot of light because the guide rail doesn’t extend all the way down.
Shouldn’t the guide rail be installed lower?
Or what can I do to reduce the amount of light coming through this gap?
Thank you
Mycraft18 Jul 2016 10:30
No, I’m talking about the other issue... specifically the slats that don’t fully close, letting light pass through the gaps.

Tell him this so he knows what I mean... the motors are programmed with an upper and lower endpoint, meaning the motors should stop there.

If these are not set 100% accurately, the shutters won’t fully open or fully close.
F
fraubauer
18 Jul 2016 11:58
Mycraft schrieb:
No, I'm talking about the other issue... meaning the slats that don’t fully close and light comes through the gaps...

Tell him that… he should know what that means… the motors are programmed with an upper and lower end stop… so the motors should stop there.

If those are not set 100% accurately, the shutters won’t fully open or close…

Hello.
No, this is about the length of the tracks! The slats not closing properly is a different problem! The roller shutter does lower all the way down to the window sill.
I am concerned about the length of the track, where strong sunlight comes through!
At my neighbor’s, the tracks come within 3mm (0.1 inch) of the window sill!
At my place, it’s 2cm (0.8 inch)! So, there are big gaps where the light shines through!
Thanks
Jochen10418 Jul 2016 14:52
Hello,
I have looked into your situation here. The tracks on our upper floor only extend about 1cm (0.4 inches) above the windowsill.
Some light does come in there, but you can’t really call it strong sunlight.
P
Payday
18 Jul 2016 15:25
Here is a picture showing the darkness when the roller shutters are closed.

Although the shutters close down to the brickwork, some light still gets through. However, it is fairly limited. If they do not close all the way, quite a lot of light enters. Something went wrong there.

I have never heard of manual strap-operated roller shutters being considered an emergency exit option. The plastic slats can be broken out with a strong kick, or they can still be raised. If this is a regulation in Bavaria, of course the contracting party must pay for the proper installation according to the rules (unless they can prove that you as the builder knowingly intended to disregard this regulation).

Dunkles Fenster mit Rollladen und Pflanzensilhouette bei Nacht.


Weisser Rolladenrahmen vor Betonwand mit Warema-Logo am unteren Rand.
F
fraubauer
26 Jul 2016 09:07
Mycraft schrieb:
No, I’m talking about the other issue... specifically the slats that don’t fully close and let light shine through the gaps...

Tell him that... he should understand what that means... the motors are programmed to stop at an upper and lower end point.

If these points aren’t set exactly right, the shutters won’t fully open or close...

Good day.
The shutter does close all the way down. But my problem with the roller shutter installer is the aluminum guide rails!
In my case, they only go down to about 2cm (1 inch) from the bottom (see photo).
At my neighbor’s, they come almost down to the window sill—about 2mm (0.08 inches) clearance.
Most of the light comes through this gap!
Also, light leaks through the slots between the wall and the aluminum guide rails!
Altogether, it’s been very bright in the bedroom from 5 a.m. during the summer!
I’ve been sleeping with a sleep mask for six weeks now.
This shouldn’t and can’t be acceptable!

Close-up of a metal window or door threshold outside next to a wall