ᐅ Deep scratch discovered after window installation—possible transport damage?

Created on: 7 Dec 2017 21:34

Hello,

The windows were installed today.
I went to check them this evening in the dark.
Unfortunately, one window seems to have been damaged during installation or transport.
There is a deep scratch on the protective film.
How can this be dealt with now?
It’s quite frustrating.

Close-up of a dark window frame with scratches and dust.

tomtom798 Dec 2017 15:25

#19

To be honest, just leave it as it is and apply paint! We also relied on the statement that it wouldn’t be a problem. By now, it has been repaired twice.
By a professional company...

Unfortunately, the adhesion is failing and the film is developing bubbles.

winnetou788 Dec 2017 18:50

#20

Actually sad

tomtom798 Dec 2017 18:53

#21

I regret not just spending the 200-300€ and applying a coat of paint over it...

The scratch was at about 70cm (28 inches) height, no one would have noticed it after the first inspection visit.

winnetou789 Dec 2017 10:03

#22

I checked it yesterday evening in low light, and the touch-up pen seemed fine. But of course, it’s still noticeable if you know where to look. What would you do—try to negotiate further?

ypg9 Dec 2017 10:29

#23

winnetou78 schrieb:
I checked again last night in the dark, and the paint pen marks were fine. But of course, they’re still visible if you look closely. What would you do—try to negotiate more?

See #5, replace “Mensch” with “nice person”
(Stupid word recognition [emoji4])

You haven't signed off yet anyway.

winnetou789 Dec 2017 10:58

#24

Yes, I understood that already, but which regions are we talking about here?
And the final inspection takes place at the end, so it becomes difficult to request additional items then.

ᐅ Deep scratch discovered after window installation—possible transport damage?

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