ᐅ KALLAX doors splintering the first time they are opened – have you filed a complaint?

Hello everyone,

I recently bought a KALLAX shelf unit from Ikea with the matching doors, and to my surprise, when I opened the new doors for the very first time, I noticed that the edges were actually chipping – the surface is peeling off, and it looks very untidy. I’m curious if anyone else has had similar experiences? How did you deal with this issue? Did you file a claim for the doors, and if so, how well or poorly was the process handled?

I’m asking specifically because I expected better quality and am generally interested in how Ikea handles claims in cases of such material defects.

Thanks in advance for your opinions and advice!