ᐅ KALLAX Doors: Paint Peeling – Should I File a Complaint or Fix It Myself?

Created on: 20 May 2024 14:07
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bianca38
Hello everyone,

A few weeks ago, I bought a KALLAX shelving unit with doors. Unfortunately, I have now noticed that the paint is chipping off along the edges of some of the doors. It seems like the surface is not very durable.

My question is: Should I file a complaint and insist on a replacement, or would it make more sense to touch up and repair the chipped areas myself?

I would like to hear about your experiences with situations like this. Is the customer service accommodating? How long does such a complaint usually take? And how well does a self-repair actually hold up?

Thanks in advance for your advice!
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bianca38
23 May 2024 14:17
Perfect, thanks! I will wait until the replacement this week and use the time to prepare for painting.

I’ll be happy to post a final summary here about how the results turn out.