ᐅ Is the EnBW advance payment too high?

Created on: 26 Aug 2016 21:01

Hello everyone,

we are currently in the final phase of building our house. Since the beginning of August, the screed has been laid, and the heat pump is currently running the screed drying program.

We have a separate electricity meter for the heat pump.

Today, we found two letters from EnBW in the mailbox. They can only be bills...

So, we opened the first letter:

"Welcome to EnBW blabla... Please pay 200 euros per month as an advance payment for electricity!"

Wow, secretly we were expecting a bit less, but okay, it’s just an initial estimate.

What does the second letter say...?

"Welcome to EnBW blabla... Please pay 200 euros per month as an advance payment for electric heating!"

Whaaaat... seriously??? That would be 400 euros every month in total!!!

About the new build: semi-detached house, 130 sqm (1400 sq ft), Energy Saving Regulation 2016

Can this be correct? Somehow this advance payment seems completely arbitrary. Can anyone provide realistic figures? Is there a way to object to excessively high advance payments?

Thanks in advance.

Legurit29 Aug 2016 19:36

hehe nicely said.. by the way, the service is poor everywhere... after all, what is being sold is electricity, not service
Please be aware, however, that with your action you have neither gained nor lost money.

second29 Aug 2016 20:12

I understand that in the end I didn’t make any money from it, but I just don’t like paying upfront. I’d rather settle the balance later.

Of course, everyone has to decide for themselves. Some people do appreciate getting a refund.

f-pNo2 Sep 2016 12:19

second schrieb:

I have now significantly lowered the advance payment. In total, it is now 170 €/month, instead of the previously required 400.

170 euros per month overall is realistic in the initial phase since you cannot accurately predict how things will progress. In a year, you will know where you stand and can adjust the kWh estimate again (probably downwards).
Our experience with RWE was similar. A phone call helped there as well (no two 30-minute waits on hold). I explained that in our old apartment, with old appliances and no photovoltaic system, we had a household electricity consumption of 2,800 kWh and did not intend to increase this significantly. I also provided them with the readings from both meters. That convinced them, and the price was lowered.

However, RWE’s support was not helpful – we had already switched to another provider earlier. At least, we were able to reduce the initially announced high advance payment immediately (due to the construction phase).

ᐅ Is the EnBW advance payment too high?

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