ᐅ Incorrectly adjusted heating system – a valid case for warranty in new construction?

Created on: 16 Nov 2016 16:20
R
rudiherbert
R
rudiherbert
16 Nov 2016 16:20
Good day.

I would like to ask the following.
Assuming that the adjustment of a new heating system is not correct (new build).
Does a correction by the heating installer fall under warranty or guarantee?
Who is responsible for clarifying this, the builder or the heating installer?
I suspect that our new heating system is set too “high.” The supply temperature for the underfloor heating is very high, as is the system’s energy consumption.
Of course, consumption is likely higher in a new building (because the structure is not yet completely dry), but a supply temperature of 50°C (122°F) at 2°C (36°F) outdoor temperature is already quite high!

Therefore, I would like the system checked by the heating installer.
To avoid any difficulties, I would like to know if this falls under warranty/guarantee or if it might be just goodwill on the part of the heating installer (or the builder?).
The building was handed over in the summer, when the heating system was not fully operational yet (at least the underfloor heating).

Thank you very much for your help!
RobsonMKK16 Nov 2016 16:38
A small tip: instead of starting your 4th or 5th thread about your heating system, pick up the phone and call your builder or technician and ask them directly. Or simply explain your concern to them.
andimann16 Nov 2016 16:42
And without knowing the exact heating system: you can usually adjust the supply temperature yourself. Just call a heating specialist. They will either explain over the phone what you need to adjust or come out to do it. It’s quite normal to have to fine-tune it a few times at the beginning.

Best regards,

Andreas
H
HilfeHilfe
17 Nov 2016 07:25
Hello,

so our plumber came for free and readjusted them. It is certainly reasonable to ask since it is the first heating season.
markus270317 Nov 2016 07:49
To be honest, I think everyone should at least have a basic understanding of their home systems. Adjusting the temperature on the heating is usually something you can do yourself in about 30 seconds.

Did you not receive any instructions?
RobsonMKK17 Nov 2016 08:08
It is a multi-family house, so you won’t receive an orientation. But in the time it takes to create threads here, read answers, and respond, you could have called five times.