ᐅ Is the Ikea Faktum Replacement Service Now Permanent?
Created on: 1 Jan 2017 13:13
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Andre-Acer_3361
Actually, the Faktum repurchase service was originally supposed to run only until March 31, 2016. Now, we are almost a year further ahead. Is the Faktum repurchase service now permanent, or is there a new deadline?
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IKEA-Experte6 Jan 2017 13:02The reorder page now says: "Act quickly! Faktum reorders only available until 1.2.2017."
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IKEA-Profi7 Jan 2017 01:12Does the FAKTUM kitchen have the same long warranty as Metod? What do I do if a cabinet door breaks after 15 years and there are no replacements available?The rumor persists, but there has never been—and still isn’t—a repurchase guarantee for either Faktum or Metod.
There is a repurchase service, which is a significantly different matter.
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IKEA-Profi7 Jan 2017 11:06Personally, I think this warranty is meaningless. It is purely a sales argument to demonstrate how confident a company is in its own quality. The chance of actually receiving a direct replacement after 10 years is virtually zero. Instead, there will always be some form of compensation offered.
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