ᐅ Has anyone here ever shopped at IKEA abroad?

Since I am still missing quite a few things for the kitchen, especially my desired sink (Norrsjön), which is not available in Germany in the medium term, I came up with the idea to drive to Poland and purchase the remaining items there. It’s just under two hours by car, and almost everything I still need is much cheaper there. Even when including fuel costs, I would still save a considerable amount.

- How does it work with complaints/warranty? Would I be out of luck in Germany, or is that not a problem?
- And is there anything else I should be aware of? I assume I can pay normally with a debit card (EC card), right?

Thanks
Stereo

Before traveling, I would do some research first, as the sink is available again in some stores! A "warranty" depends on the local laws; I have no idea how it looks there. For complaints, you might also have to go to Poland!

Hello
I am from Vienna, and IKEA Bratislava in Slovakia is only about 1 hour away.
The prices there are approximately 30% lower, and we bought the entire kitchen there.
Delivery to Vienna cost around 110 euros.
During the kitchen assembly, a few parts had to be exchanged (e.g., the middle drawer replaced with a smaller drawer).
Even though the drawer was already assembled, IKEA Austria accepted all the returns and credited the Slovakian price to my IKEA card.
So, no problem at all!
Best regards
Sektionschef

Hello
I’m from Vienna, and the IKEA store in Bratislava, Slovakia is only 1 hour away.
Prices there are about 30% lower, so we bought the entire kitchen there.
Delivery to Vienna cost around 110 euros.
During the kitchen installation, a few parts needed to be exchanged (for example, the middle drawer was swapped for a smaller drawer).
Even though the drawer was already assembled, IKEA Austria accepted all the parts back and credited the Slovakian price to our IKEA card.
So, no problem at all!
Best regards
Sektionschef

That is simply not true.
You also can’t have a kitchen delivered from Cologne or Kaarst to the Netherlands.
Just because Austria does this doesn’t mean Germany has to do the same.
Personally, I don’t know of any house in Germany where goods purchased abroad are accepted back.
Among other reasons, due to lack of network integration, organizational structure, etc. — maybe Austria is just set up differently in that respect.

For Ikea Vienna, it is correct that they accept returns of goods from Ikea BL.
And for Ikea BL, it is correct that they deliver goods to Austria.
I don’t know how it works in Germany.
Best regards
Sektionschef

However, unfortunately, the Austrian Family Card cannot be used in BL.
But if you politely ask the staff at the cashier if you can borrow their Family Card briefly (for the purpose of obtaining a discount), that usually works as well.
Best regards,
Sektionschef