Hello, in our recently purchased house, the tap water tastes musty/chlorine-like! I started investigating the cause and it seems to be due to the Grünbeck water softener system. As soon as water from the softener is mixed in, the water no longer tastes normal! I have read in various forums that this problem occurs quite often with these systems, and I wanted to ask if anyone here has a solution for this issue? I tried temporarily deactivating the chlorine cell, as I read this might help, but it didn’t solve the problem. Tomorrow, I plan to disconnect the system, remove the salt, and clean everything! I would also like to disinfect the system if possible. If yes, what should I use? If nothing helps, it will be removed!
We have hard water in this area, but I still drink tap water, and it has to taste good. If it tastes like an aquarium, I’m not interested! Today, I completely emptied the brine tank. At the very bottom, the dissolved salt was brownish, which might be the source of the problem. It also smelled similar to the water. I would now like to clean the resin using Resi Clean. Do I just need to pour the cleaner directly into the bottom of the brine tank and then add the salt on top?
PS: I’ve attached a picture showing how the dissolved salt looked at the bottom!
PS: I’ve attached a picture showing how the dissolved salt looked at the bottom!
Applefan schrieb:
We have hard water here in the area, but I do drink tap water, and it needs to taste good—if it tastes like an aquarium, I’m not interested! Today I completely emptied the brine tank; at the very bottom, the dissolved salt was brownish, which might be the source of the problem. It definitely smelled similar to the water! I would now like to clean the resin with Resi Clean. Do I just pour the product at the very bottom of the brine tank and then add the salt on top?
PS: I attached a picture showing how the dissolved salt looked at the bottom! Yuck...
If the system looks like that, it's no surprise the water tastes musty, not to mention that the ion exchanger probably doesn’t look any better.
But the user shouldn’t be dealing with this; it’s a job for the service technician (unless they just scrap the whole thing).
At Greenbeck, the service costs about 270 euros, which is quite affordable.
Bardamu schrieb:
We have very hard tap water in our area. The lime content in the water is not harmful to health; quite the opposite, actually. That’s why we don’t buy bottled water and only drink tap water. The coffee machine is descaled every 4 weeks, the dishwasher too, and the washing machine has been running for 10 years without any descaling. And it really isn’t much effort.
I wonder how people come up with the idea that they need a water softening system. Is it just because it’s trendy and they have too much money to spend? Whenever I see the word chlorine in connection with drinking water... 😳
I would remove it again. Of course, it’s difficult if it has already been paid for. Unfortunately, I have come across plenty of dishwasher inlets and washing machine inlets that are completely clogged with lime scale, as well as showerheads so encrusted that almost no water comes through. Even modern coffee machines have tubing blocked by lime scale when the water hardness is set incorrectly.
However, descaling is like maintaining a car or a coffee machine—if you don’t take care of it and perform regular maintenance, it will get clogged and dirty. Cars are usually taken to a service center every year; for household appliances, this kind of maintenance is much less common.
According to drinking water regulations, descaling is actually mandatory, especially if the property is rented out.
A water softening system converts lime scale into a form that is much easier to remove. This is especially important for new buildings, where such a system is practically essential.
Patricck schrieb:
If the system looks like this, it’s no wonder the water tastes musty, aside from the fact that the ion exchanger probably doesn’t look much better. I agree. I’ve only owned the house for three weeks. I’m going to thoroughly clean everything now. I saw that Grünbeck also offers a maintenance kit with seals and so on, which I will replace as well! Once it’s running cleanly, I’ll keep it in place and might also send water samples to a laboratory—better safe than sorry!
Applefan schrieb:
I agree, I have only owned the house for 3 weeks. I’m going to clean everything thoroughly now. I saw that Grünbeck also offers a maintenance kit with seals and such, which I will replace completely! If everything runs smoothly after that, I’ll keep it in place and might even send water samples to a lab, better safe than sorry! It’s best to have the factory service handle it, there are things I personally avoid touching because I’m not familiar with them.
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NatureSys9 Oct 2022 20:47Araknis schrieb:
A separate drinking water tap or supply line in the kitchen is the solution and barely adds any cost (at least in new builds). For the shower, white goods, etc., softened water is sufficient. It just doesn’t taste as good. That’s exactly how we did it in our house as well. One tap in the kitchen has the regular water. The rest of the house receives softened water.