Hello everyone!
We have glue spots all over our new parquet flooring; the largest one can be seen in the photo.
The installer says this is within the standard. Is there a relevant DIN standard for this?
What can I do about it?
Additionally, after just four months, strange spots are appearing everywhere. The Tilo representative recommends an intensive cleaning, but would I lose my warranty if I apply something myself?
We have glue spots all over our new parquet flooring; the largest one can be seen in the photo.
The installer says this is within the standard. Is there a relevant DIN standard for this?
What can I do about it?
Additionally, after just four months, strange spots are appearing everywhere. The Tilo representative recommends an intensive cleaning, but would I lose my warranty if I apply something myself?
schubert7927 Feb 2023 18:30What do you expect from the forum now? An expert was on site and provided their assessment. They will have given you a professionally reasoned evaluation, won’t they? Or do you doubt the expert’s competence or neutrality?
schubert79 schrieb:
What are you expecting from the forum now? An inspector was on site and gave their assessment. They must have provided a professional explanation, right? Or are you doubting the inspector’s competence or neutrality?The inspector was hired by the publisher, and I find it strange that the stain can only be seen from inside the room. I can always see it from the hallway through the glass sliding door.
W
WilderSueden27 Feb 2023 20:50Sandra84 schrieb:
The inspector was commissioned by the installerSo he is of little relevance to you. If it bothers you and you can't get rid of it (in our case, small spots came off easily with a fingernail), then you will need to pay for an independent inspector yourself.
Benutzer12328 Feb 2023 08:06I am really fascinated by the industry. Marker pen marks and adhesive residues are considered standard. Then an inspector is hired, who determines that the stains are not visible from the room and therefore are not classified as defects. Funny if it weren’t so sad.
Benutzer12328 Feb 2023 08:13Imagine the hairdresser cuts your bangs unevenly by 1cm (0.4 inches) and dyes your hair blonde instead of brown. The argument then refers to a DIN standard and claims that the color difference is barely noticeable in dusk lighting.
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