ᐅ Furniture and Delivery – Staircase Issue

Created on: 13 Aug 2016 22:13
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garfunkel
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garfunkel
13 Aug 2016 22:13
Hello,

Today I was looking at different furniture and did some research.

Now I’m wondering what happens if, for example, the sofa doesn’t fit through the stairwell.
Fortunately, the window installers still had a crane available to lift a 3-meter (10-foot) long window frame up to the higher floors. That probably wouldn’t have fit easily through the stairwell.

A sofa is usually even bulkier, and I’m concerned it won’t fit if any part is longer than 2.5 meters (8 feet).

I was planning to have the furniture delivered, even all the way into the apartment.
So if the sofa doesn’t fit through the stairwell, who is responsible for the problem?
Is it me or the furniture store?
Neige13 Aug 2016 22:29
Who has a problem if the sofa doesn't fit through the stairwell? Are you kidding?
And do you think the window installer brings the crane just for fun? Who do you think pays for it?
But I think you must be joking.
If it is a serious question, then you have a problem.
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ypg
13 Aug 2016 22:33
Hehe, well... Today we bought a new bed. Ikea didn’t have the one we wanted, and honestly it didn’t look quite right in person either, so we continued on to Höffner.
Right now, they’re offering 19% + 10% off...
We had to sign to confirm that a) the furniture’s size fits through the stairwell and b) the location where it will be set up is suitable.

What did you have to sign, or what does the fine print say?

By the way, on our contract the clause about the stairwell clearance and setup location was _handwritten_.
Basically, that clause might normally be missing, or it might just be a reminder to the buyer (we haven’t compared yet)...
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toxicmolotof
13 Aug 2016 23:00
An element measuring 2.5m (8 feet) in length? On the one hand, the movers usually have a good idea of what fits where and how, and on the other hand, even the designers are skilled enough that these are mostly modules which can be screwed together. Our 3.20m (10.5 feet) sofa consists of 3 parts.
Neige13 Aug 2016 23:14
What could solve the problem is called a tape measure or meter stick... So arm yourself with one and just measure, problem solved.
And if the furniture store needs to bring a crane, aerial ladder, mobile elevated work platform, or similar equipment, be sure to inform them. There will definitely be an extra charge.
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garfunkel
13 Aug 2016 23:36
Neige schrieb:
Who has a problem when the sofa doesn’t fit through the stairwell? Are you joking?
And do you think the window installer brought the crane just for fun? Who do you think pays for that?
But I guess you’re joking.
If it is a serious question, then you have a problem.

First of all, the window installer didn’t bring the crane; it was already there for the roofers. The window installers were just glad to be able to use the crane because there were apparently issues with the stairwell. I wasn’t there at the time, but that’s what I was told.

Why I supposedly have a problem now isn’t entirely clear to me, and yes, it was a serious question...
Basically, I just wanted to know how things usually work with furniture stores. If you decide on a piece of furniture to be delivered but it doesn’t fit through the stairwell and therefore can’t be delivered—who covers the costs?
Does it fall on the furniture store since the delivery was promised or guaranteed by them?

ypg has already given a helpful hint here. I haven’t signed anything yet because I haven’t bought anything yet.

I’m also aware that a sofa can have several sections. A U-shaped sofa usually consists of three large pieces. But if one element is longer than 2.5m (8 feet 2 inches), it will be difficult to get that piece into the apartment.
A dining table is another bulky and critical item.