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Uwe Müller1 Jun 2021 05:27Good morning,
I have an air-source heat pump from ERW. It is the Basicline AHP08A-AHP13AS model. The flow sensor is defective, so we cannot heat and only have cold water. Plumbing companies in our area are not willing to handle this issue since the system is not theirs. The company we purchased the heat pump from has gone bankrupt. Where is the sensor located in the system? Where can I get a replacement sensor?
Please help.
I have an air-source heat pump from ERW. It is the Basicline AHP08A-AHP13AS model. The flow sensor is defective, so we cannot heat and only have cold water. Plumbing companies in our area are not willing to handle this issue since the system is not theirs. The company we purchased the heat pump from has gone bankrupt. Where is the sensor located in the system? Where can I get a replacement sensor?
Please help.
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HilfeHilfe1 Jun 2021 06:22Hello, on the manufacturer's website you can find service partners. Unfortunately, I am not allowed to post a link.
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