Good morning everyone,
We have anthracite-colored vinyl-clad uPVC windows on the outside.
Since our contractors behaved like bull in a china shop (their exact words: “This is a construction site, it’s normal to have damage on the uPVC windows and glass! Uh, yeah. We could really lose it”), we ended up with quite a few damages to our uPVC windows.
Inside, there are many scratches on the frames, cuts in the plastic, and three windows are scratched. On the outside, our windows are anthracite vinyl-clad. In many places, the vinyl cladding is so damaged that the white uPVC underneath is visible.
Does anyone have any experience with this, especially regarding damaged vinyl cladding?
I have already searched online and found that there are companies that can reapply vinyl cladding on site.
Any tips would be greatly appreciated.
Thank you very much
Best regards
Katja
We have anthracite-colored vinyl-clad uPVC windows on the outside.
Since our contractors behaved like bull in a china shop (their exact words: “This is a construction site, it’s normal to have damage on the uPVC windows and glass! Uh, yeah. We could really lose it”), we ended up with quite a few damages to our uPVC windows.
Inside, there are many scratches on the frames, cuts in the plastic, and three windows are scratched. On the outside, our windows are anthracite vinyl-clad. In many places, the vinyl cladding is so damaged that the white uPVC underneath is visible.
Does anyone have any experience with this, especially regarding damaged vinyl cladding?
I have already searched online and found that there are companies that can reapply vinyl cladding on site.
Any tips would be greatly appreciated.
Thank you very much
Best regards
Katja
M
Matthew0313 May 2020 10:15@Mycraft Why was the introduction thread by @Brüllheidi closed?
I was actually interested in how things developed and are going with the neighbor... such a pity.
I was actually interested in how things developed and are going with the neighbor... such a pity.
Brüllheidi13 May 2020 10:21That surprised me today as well ... I also didn’t understand why the topic was closed
I don’t think this will help you much, but I’ll share how things went with our general contractor (GC).
The expert inspector reported that the windows would not be accepted because they were too dirty. The GC hired a company for cleaning. Afterwards, the inspector walked with the GC and my husband from window to window and noted scratches. Scratches in the visible area meant replacement, while smaller blemishes were compensated with a small amount (negligible). Blemishes that were invisible and did not affect function were considered bad luck (which I was able to accept).
The windows were taped on both the inside and outside from the start, yet, for example, the screed still got on them. Our construction site was quite neat and relatively clean. The front door was very heavily wrapped. There was no damage from the construction itself, but removing all the tape and adhesive residue was a huge task. The windows were replaced without any issues, even one where the inspector said the scratches were in the visible area but barely noticeable.
Considering how smoothly everything went and that the GC cannot simply deny responsibility towards the homeowner, the windows could initially cost more. Was it more expensive in the end? If so, my nerves were worth it.
@Brüllheidi
Isn’t it the architect’s or site manager’s responsibility to ensure that no damage occurs and, if it does, to determine who is liable or how much retention should be held? I’m keeping my fingers crossed for you. I would demand compensation from anyone you can document with photos. Rejection is probably the normal first step.
The expert inspector reported that the windows would not be accepted because they were too dirty. The GC hired a company for cleaning. Afterwards, the inspector walked with the GC and my husband from window to window and noted scratches. Scratches in the visible area meant replacement, while smaller blemishes were compensated with a small amount (negligible). Blemishes that were invisible and did not affect function were considered bad luck (which I was able to accept).
The windows were taped on both the inside and outside from the start, yet, for example, the screed still got on them. Our construction site was quite neat and relatively clean. The front door was very heavily wrapped. There was no damage from the construction itself, but removing all the tape and adhesive residue was a huge task. The windows were replaced without any issues, even one where the inspector said the scratches were in the visible area but barely noticeable.
Considering how smoothly everything went and that the GC cannot simply deny responsibility towards the homeowner, the windows could initially cost more. Was it more expensive in the end? If so, my nerves were worth it.
@Brüllheidi
Isn’t it the architect’s or site manager’s responsibility to ensure that no damage occurs and, if it does, to determine who is liable or how much retention should be held? I’m keeping my fingers crossed for you. I would demand compensation from anyone you can document with photos. Rejection is probably the normal first step.
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