After returning from our vacation, we visited our construction site for the first time today. In the meantime, the internal window sills have been installed. We were shocked by the many cracks.... Of course, it is a natural material, but it really doesn’t look good. Is this normal and something we just have to accept?
Another question: Our front entrance door has already been installed, even though the interior plastering hasn’t been done yet. We have already noticed some scratches. The door wasn’t covered at all to prevent damage. The interior work is only just beginning, and different tradespeople are coming and going. How was this handled in your experience, and who is responsible for any potential damage?
Thank you for your opinions. We’re a bit upset with the carpenter right now.
Another question: Our front entrance door has already been installed, even though the interior plastering hasn’t been done yet. We have already noticed some scratches. The door wasn’t covered at all to prevent damage. The interior work is only just beginning, and different tradespeople are coming and going. How was this handled in your experience, and who is responsible for any potential damage?
Thank you for your opinions. We’re a bit upset with the carpenter right now.
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Neubau202218 Aug 2022 11:39Steffi33 schrieb:
Well... if it bothers you that much... just try to have it replaced... I just wanted to take the pressure off by saying it’s not something terrible... 😉My window sills are fine 😎 Given the extra cost, I certainly don’t expect any with cracks, breaks, or similar defects.
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Neubau202218 Aug 2022 11:44Jacy0505 schrieb:
This was the response from our carpenter to our complaint. An information sheet about the material..... I hope it can beThose are my quartz veins, right? Those are cracks.
OK. The crack is probably explained by this (see attachment).
In my opinion, the information sheet for the material does not mention typical transport or handling damage.
Based on the pictures, these are not quartz veins (former cracks in the stone that have been refilled) but rather current cracks caused during processing, transport, or installation. To me, this indicates defective or second-grade material. There are also undamaged limestone window sills available...
For clarification, are the "cracks" noticeable to the touch? For example, can you catch them with a fingernail, or do they allow water, dirt, etc., to enter?
Based on the pictures, these are not quartz veins (former cracks in the stone that have been refilled) but rather current cracks caused during processing, transport, or installation. To me, this indicates defective or second-grade material. There are also undamaged limestone window sills available...
For clarification, are the "cracks" noticeable to the touch? For example, can you catch them with a fingernail, or do they allow water, dirt, etc., to enter?
Our cracks are not even noticeable to the touch. I poured a little water on the crack area about 2 hours ago.
2 hours ago...
Just now...
They look much more "dramatic" in close-up photos than they really are. Here is another view from a different angle and distance... the crack becomes less visible.
2 hours ago...
Just now...
They look much more "dramatic" in close-up photos than they really are. Here is another view from a different angle and distance... the crack becomes less visible.
S
SaniererNRW12318 Aug 2022 14:15Neubau2022 schrieb:
OK. The crack is probably explained by this (see attachment).But there is nothing mentioned about cracks there. Or did I overlook it?Similar topics