ᐅ Apply for a cable and/or DSL connection

If I have to choose between the three options:
- Fiber optic clearly wins. Higher speed plus better stability.

Only DSL and cable available:
- If the same speed is available over DSL and cable: choose DSL, as it is not a shared medium.
- If there is a significant speed difference between DSL and cable, ask neighbors about the cable internet’s stability and go with that. I personally have not experienced any issues with cable internet, but I neither live in a big city nor in a very rural area.

Short-term, sporadic outages can occur with all options and cannot be prevented.

From my experience, I can also say that it is wise to be a customer with the owner of the line. I used to have DSL with Vodafone and once had issues with the connection. As Michael Manousakis would say: CATASTROPHE. Nowadays, we are with Telekom and, of course, there has been an outage at our current house as well—there was a fault in the line from here to the DSLAM. I called in the evening, and the technician was there the next morning to fix the problem. During the Vodafone situation, there was also a technician (also from Telekom), but he was unbelievably unwilling and had no time. Own customers tend to be prioritized (rightly so, in my opinion). As long as everything is working, it is even possible to have DSL from O2 🙂 But when something goes wrong… and it almost certainly will at some point.

Yes, or a client with a one-month notice period. That way, there won’t be any problems to begin with...

untergasse43 schrieb:

From my unfortunate experience, I can also say that it is advisable to be a customer of the owner of the line.

No. You can get DSL on original Telekom quality over Telekom local loop (TAL) from nfon’s subsidiary “Deutsche Telefon,” but with noticeably faster repair times than from the TAL landlord. When I call DTS in Mainz, I speak directly with a competent employee. With a contract directly with the network operator on the same line, I would call an 0800 toll-free number, explain my issue, get dropped from the queue, end up calling the same hotline number in a completely different federal state, have to explain the problem all over again, and, if I’m lucky, the problem would resolve faster than anyone actually took care of it.

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Wasistdennhier schrieb:

Whereas cables as a "shared medium" more frequently experience overloads compared to copper.

The topic of "oversubscription" does not only affect the so-called "last mile" and is unfortunately independent of the type of connection. Sometimes it is also the leased long-distance networks of providers without their own infrastructure that create bottlenecks. Therefore, it is advantageous to order directly from the network operator – ultimately, this also justifies a slightly higher price. Only with a fiber optic connection is the likelihood of oversubscription very low.

untergasse43 schrieb:

By now, we are with Telekom

If you are satisfied with Telekom’s peering, then there is no reason against it. I wasn’t, however, and found it to be a disaster, which is why I switched to O2. Their service is vastly better, and with O2, I get a dedicated IPv4 address, which is usually no longer available with other resellers.