Hi dear forum,
Our tiler is almost finished with the bathrooms, and we have noticed damage to one floor tile (a piece broken off) and a small chip on the adjacent tile.
Unfortunately, the tiler is asking for €1000 (approximately $1100) to replace both tiles.
Is this price justified? We don’t know who is responsible for the damage, as several trades were working in the house at the same time. The tiler also uses this as an excuse.
Apparently, two workers and eight hours of labor are required.
Is it possible to consider a repair instead? Is there a professional method for this?
Unfortunately, the damage is located right in the entrance area.
Our tiler is almost finished with the bathrooms, and we have noticed damage to one floor tile (a piece broken off) and a small chip on the adjacent tile.
Unfortunately, the tiler is asking for €1000 (approximately $1100) to replace both tiles.
Is this price justified? We don’t know who is responsible for the damage, as several trades were working in the house at the same time. The tiler also uses this as an excuse.
Apparently, two workers and eight hours of labor are required.
Is it possible to consider a repair instead? Is there a professional method for this?
Unfortunately, the damage is located right in the entrance area.
X
xMisterDx21 Nov 2023 11:43Ah, interesting perspective.
I hire a flooring installer, drop a hammer just before final inspection, and then say:
"Your problem, tradesperson!"
The tradesperson is right here. If there are other companies coming in and out of the house and no one wants to take responsibility, then it is the client’s problem.
So just glue and grout.
I hire a flooring installer, drop a hammer just before final inspection, and then say:
"Your problem, tradesperson!"
The tradesperson is right here. If there are other companies coming in and out of the house and no one wants to take responsibility, then it is the client’s problem.
So just glue and grout.
In der Ruine schrieb:
honestly,Honestly? In overview image 3, you can hardly see anything. Once the joints are filled, only a few millimeters (inches) will remain.
(probably some cement paste will be enough for that one corner 😉)
Each trade must protect its work until inspection in a way that prevents damage under normal construction processes. This does not exempt the responsible party from liability for damages, but if the damage cannot be clearly attributed to them... However, enforcing this specific requirement is likely to be difficult. Therefore, it is better to focus on cosmetic repairs.
Winniefred21 Nov 2023 13:19I find the elevation for such a small spot unjustified. And it seems it hasn’t even been grouted yet, and already you basically need a magnifying glass to see any problem there. This can be fixed with minimal effort.
In der Ruine22 Nov 2023 07:28xMisterDx schrieb:
The tradesperson is right in this case. If other companies are coming in and out of the house and no one claims responsibility, then it is the client's problem.How do you come to that narrow conclusion? The key term here is transfer of risk. This must be documented in writing. In case of doubt, it may need to happen in several stages if the contractor cannot secure their work.
B
Buchsbaum22 Nov 2023 07:44Normally, if a tradesperson accidentally drops something, for example, a hammer that damages a tile, they notice the damage, inform the homeowner, and their liability insurance covers the repair. That is how it should work.
However, the tradesperson might not have liability insurance and may hide the damage. No one saw it happen. The tiler was not responsible. Therefore, there is no identified party to hold accountable for the damage.
We know this from traffic incidents, where it is called a hit-and-run. The tiler may not care since they don’t know who caused the damage or who else is working in the house.
It should also be mentioned that if the tiles had already been grouted, this damage probably (hypothesis) would not have occurred. The edge of the tile was hollow underneath and broke off.
The damage can be repaired without much fuss. The tiler will likely need 3 to 4 hours to replace the tile, plus there is a risk of damaging other tiles during the process. The tiler wants to be paid for this risk.
For the homeowner, there are three options: repair it themselves, have the tiler repair it at a cost, or try to identify the person responsible for the damage.
However, the tradesperson might not have liability insurance and may hide the damage. No one saw it happen. The tiler was not responsible. Therefore, there is no identified party to hold accountable for the damage.
We know this from traffic incidents, where it is called a hit-and-run. The tiler may not care since they don’t know who caused the damage or who else is working in the house.
It should also be mentioned that if the tiles had already been grouted, this damage probably (hypothesis) would not have occurred. The edge of the tile was hollow underneath and broke off.
The damage can be repaired without much fuss. The tiler will likely need 3 to 4 hours to replace the tile, plus there is a risk of damaging other tiles during the process. The tiler wants to be paid for this risk.
For the homeowner, there are three options: repair it themselves, have the tiler repair it at a cost, or try to identify the person responsible for the damage.
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