ᐅ How long is the warranty period for Malm furniture allowed to be?
Created on: 29 Dec 2017 17:08
D
dalenon
Hello everyone, I have a specific question regarding warranties for furniture, especially for the Malm furniture series from IKEA: How long is the warranty on Malm furniture supposed to last?
I understand there are differences between the statutory warranty and the voluntary manufacturer’s guarantee, but I am particularly interested in whether there are official or industry-standard timeframes for the warranty on this furniture, and whether buyers can expect particular rights or protections.
How does IKEA handle this in practice? Are there any practical experiences with how long one can realistically claim warranty services for Malm furniture?
I look forward to your well-informed opinions and any references to warranty terms or experiences with complaints.
I understand there are differences between the statutory warranty and the voluntary manufacturer’s guarantee, but I am particularly interested in whether there are official or industry-standard timeframes for the warranty on this furniture, and whether buyers can expect particular rights or protections.
How does IKEA handle this in practice? Are there any practical experiences with how long one can realistically claim warranty services for Malm furniture?
I look forward to your well-informed opinions and any references to warranty terms or experiences with complaints.
IKEA’s 10-year warranty on Malm covers material and manufacturing defects.
After the expiration of the 2-year statutory warranty, only this voluntary warranty applies, which does not cover wear and tear.
Repairs cannot be claimed for damage caused by improper use or normal wear.
After the expiration of the 2-year statutory warranty, only this voluntary warranty applies, which does not cover wear and tear.
Repairs cannot be claimed for damage caused by improper use or normal wear.
dalenon schrieb:
I find the warranty terms on the website somewhat confusing.Unfortunately, this is often the case with manufacturers. The important point is that the 10-year warranty usually applies to specific components and defects that IKEA recognizes as manufacturing-related. This means that under normal use, these furniture parts should last 10 years; otherwise, you can make a claim.
BOSUDA schrieb:
After the statutory two-year warranty expires, only this voluntary warranty appliesAnd that is the key point: the statutory warranty (or legal guarantee) is mandatory, while the warranty is additional and voluntary. You only benefit from the latter if defects occur during that time.
Conclusion: Malm furniture is advertised with up to a 10-year warranty, but you should carefully read the warranty terms to understand when it applies and what is excluded.
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