ᐅ Fiber Optic Network Expansion by 1&1 or Telekom – Who Covers the Cost of the Excavations?
Created on: 8 Mar 2023 12:08
A
andimann
Hello everyone,
Miracles do happen—fiber optic connections are being installed in the greater Nuremberg area. Maybe we'll finally move up from the third-to-last place on the OECD fiber ranking…
Since the day before yesterday, some unusual Telekom representatives have been going around trying to sell fiber contracts because fiber is supposed to be laid here by the end of 2023. 1&1 is also offering contracts with activation in January 2024. However, they probably won’t dig up the street a second time (which would have been expected in this digital chaos land called Germany) but will instead rent the lines from Telekom.
If you place an order now, the “connection costs” of 800 euros will be covered by Telekom or 1&1. But nobody has been able to clearly explain or put in writing exactly what is included in these “connection costs.”
There is mention of excavation pits in the garden, installation techniques, directional boring, and so on. But it’s nowhere explicitly stated whether I have to pay for the excavation and restoring the property to its original condition or if the 800 euros connection cost actually covers everything.
When the house was originally built, I had to pay for the trench for the telephone line, so I’m a bit skeptical.
If everything were included, that would be fantastic, and anyone not installing fiber now would be crazy. Two excavations on the property, one with paving and the other with patio slabs, underground cable installation, a watertight entry into a waterproof concrete structure, and so on—you could easily add another zero to the 800 euros!
Long story short; here is my question:
Has anyone here had fiber installed afterward and can tell me what exactly was covered by the connection costs? Or were the excavation works still the responsibility of the homeowner?
Thanks and best regards,
Andreas
Miracles do happen—fiber optic connections are being installed in the greater Nuremberg area. Maybe we'll finally move up from the third-to-last place on the OECD fiber ranking…
Since the day before yesterday, some unusual Telekom representatives have been going around trying to sell fiber contracts because fiber is supposed to be laid here by the end of 2023. 1&1 is also offering contracts with activation in January 2024. However, they probably won’t dig up the street a second time (which would have been expected in this digital chaos land called Germany) but will instead rent the lines from Telekom.
If you place an order now, the “connection costs” of 800 euros will be covered by Telekom or 1&1. But nobody has been able to clearly explain or put in writing exactly what is included in these “connection costs.”
There is mention of excavation pits in the garden, installation techniques, directional boring, and so on. But it’s nowhere explicitly stated whether I have to pay for the excavation and restoring the property to its original condition or if the 800 euros connection cost actually covers everything.
When the house was originally built, I had to pay for the trench for the telephone line, so I’m a bit skeptical.
If everything were included, that would be fantastic, and anyone not installing fiber now would be crazy. Two excavations on the property, one with paving and the other with patio slabs, underground cable installation, a watertight entry into a waterproof concrete structure, and so on—you could easily add another zero to the 800 euros!
Long story short; here is my question:
Has anyone here had fiber installed afterward and can tell me what exactly was covered by the connection costs? Or were the excavation works still the responsibility of the homeowner?
Thanks and best regards,
Andreas
It’s best to check with the local authorities because there seem to be many unreliable individuals offering connections for sale. I read something about it yesterday, and it’s apparently very chaotic.
Usually, there is a subsidy that covers everything. The pipe is completed 1 meter (3 feet) inside the house. Anything inside the house (network cables, etc.) is the owner’s responsibility.
Definitely ask at the local authorities before signing anything.
Usually, there is a subsidy that covers everything. The pipe is completed 1 meter (3 feet) inside the house. Anything inside the house (network cables, etc.) is the owner’s responsibility.
Definitely ask at the local authorities before signing anything.
Yes, the providers offer this service for free; otherwise, technically inexperienced parts of the population would never manage it. But be cautious with the connection appointment—ours was scheduled for fall 2022, yet the cable is still outside the houses instead of inside. I think you can expect a delay of about a year.
W
WilderSueden10 Mar 2023 08:57Patricck schrieb:
Usually, there is a subsidy, and it covers everything.Haha. That would be nice. The BLS charges 2500€ (about 2700 USD), and that is already the subsidized price...WilderSueden schrieb:
Haha. That would be nice. BLS charges 2500€ (about 2700 USD), and that’s already the subsidized price... We have already had discussions with BLS.
On one hand, because it’s legally questionable, and on the other because we didn’t want to pay two fees for the same service. Initially, they only wanted 900€ (about 970 USD), but the following year it was 2500€ (about 2700 USD). However, this price included pipe installation and blowing in the insulation. The pipe, however, was already installed together with the house connection. After a long back and forth, the amount was reduced to 450€ (about 485 USD). When I asked how they expect the pipe got into the ground, they actually wanted an invoice as proof.
My neighbor paid 900€ (about 970 USD) — that’s his own fault.
Apart from that, with a charge of 2500€ (about 2700 USD), I would document every single step in a list, which you have the right to do, and if necessary have it reviewed by a lawyer.
W
WilderSueden10 Mar 2023 09:21I doubt that a lawyer can do much if I commission it in ’22 and the price list from January 1, 2022, is already known. I think the new buildings will simply miss out because earthworks and multiple service connections are going to be necessary anyway.
Warning new construction, and the empty conduit was listed on the Netze BW documentation.
This means they charged 450 euros for a service that was not provided.
I do not believe that is legally acceptable.
I know the costs increased from 900 to 2500 euros, but I don’t understand what could cause the extra 1600 euros.
The subsidy is new; it did not exist in 2022.
We had the same issue; I only signed the contract in 2021 for 900 euros at that time.
This means they charged 450 euros for a service that was not provided.
I do not believe that is legally acceptable.
I know the costs increased from 900 to 2500 euros, but I don’t understand what could cause the extra 1600 euros.
The subsidy is new; it did not exist in 2022.
We had the same issue; I only signed the contract in 2021 for 900 euros at that time.