ᐅ Custom Tile Requests: Excessive Charges? Developer Obligations

Created on: 20 May 2022 07:42

Dear all, I would like to hear your opinion on the following additional charges....

Our purchase price includes tiling in the bathrooms with the following key details:
- Tiles at €27 gross
- Installation of tiles sized 20x20 - 20x40 cm (approximately 8x8 - 8x16 inches)

The tiler is now charging the following SURCHARGES ONLY FOR INSTALLATION, excluding material costs (all net prices):
- Floor tiles 60x60 cm (approximately 24x24 inches) at €55 per m² (per square meter) extra
- Mosaic floor tiles 30x30 cm (approximately 12x12 inches) at €160 per m² extra
- Wall tiles 10x30 cm (approximately 4x12 inches) at €65 per m² extra
- Wall tiles 10x20 cm (approximately 4x8 inches) at €100 per m² extra

All prices are net and purely additional costs on top of the included installation service for 20x20 - 20x40 cm tiles.

Is this normal? 🙂

Honestly, I’m surprised and just want to quickly verify if this is justified.

Best regards and THANK YOU for your time. Have a great day.

OlgiOhligs20 May 2022 08:01

Fuchsbau35 schrieb:

I was also surprised about the small tile size. I thought 30x60 cm (12x24 inches) was the standard nowadays and that most people prefer larger tiles. But that’s not really the issue here. I would have thought that slightly larger tiles wouldn’t be more expensive since you need to lay fewer tiles, making the work faster and less labor-intensive. Strange.

Yes, that’s exactly what puzzled me too. So if 40 cm² (6.2 in²) are included, we have to pay an extra €65 for 30 cm² (4.7 in²)? We’re not talking about rectified tiles, and no miter cuts or anything similar are required! Wow!

Fuchsbau3520 May 2022 08:41

OlgiOhligs schrieb:

Yes, that was exactly what puzzled me. So if 40cm² (6.2 square inches) are included, we have to pay an additional €65 for 30cm² (4.6 square inches)? We're not talking about rectified tiles, and no miter cuts or similar are being done!!!!! Wow!

Well, if the tiles are smaller, the surcharge makes sense to some extent because installation is more complex. As for whether the prices are excessive, I cannot say.

Grobmutant20 May 2022 09:15

I find the additional charges quite steep.
I would probably complain again and try to negotiate a lower price.

For comparison: Our tiler charges €45 net per m2 for installation of 30 x 60 cm (12 x 24 inch) tiles. So this is not an extra charge, but the standard price.

Myrna_Loy20 May 2022 09:28

#10

Benutzer200 schrieb:

Even the mosaic mesh doesn’t require any special effort.

That’s not entirely true. The mesh sheets are so flexible and floppy that you really have to work carefully to lay them completely flat and with precise grout lines. Making corrections isn’t as easy as with regular tiles.

Tolentino20 May 2022 09:41

#11

Cutting mosaic sheets precisely is not easy either. A tile cutter won’t work (you can’t just score and snap), so you either have to use an angle grinder, which makes precise cuts more difficult, or work with tile nippers. Straight cuts are challenging with those as well. Using an oscillating tool causes the individual mosaic pieces to slip, so you have to clamp them individually. In the future, I would never work with mosaic tiles again, even though I like the look. Technically, they’re not great either (high grout content).

Myrna_Loy20 May 2022 10:41

#12

I would NEVER install mosaic flooring again. We had it in a walk-in shower on the ground level. It looked stylish at first after renovation, but after a few months, I just hated constantly scrubbing and steaming the grout.

ᐅ Custom Tile Requests: Excessive Charges? Developer Obligations

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