ᐅ Cost increase surcharge for the kitchen after contract signing
Created on: 13 Oct 2021 07:47
E
exto1791
Hello everyone,
Yesterday we received the final offer for our kitchen, and we noticed the following clause in the offer:
"The offer is valid until 28.02.2022. If the kitchen is accepted after 01.03.2022, we unfortunately have to charge a price increase surcharge of 4.5%."
I don’t quite understand this. If I place the order for the kitchen now, I am committing to the price in the offer, so I shouldn’t have to accept any surcharge. We are planning to move in around April/May, so it’s quite possible the kitchen won’t be accepted before 01.03.2022.
The dealer’s response was that the kitchen should be taken into stock by February next year, meaning the kitchen would need to be measured early enough once the plasterer has finished. Then it might still be possible to avoid the surcharge.
We are really very, very happy with our kitchen builder, but I honestly think this is unacceptable. What experiences have you had with this? Is this actually common?
Yesterday we received the final offer for our kitchen, and we noticed the following clause in the offer:
"The offer is valid until 28.02.2022. If the kitchen is accepted after 01.03.2022, we unfortunately have to charge a price increase surcharge of 4.5%."
I don’t quite understand this. If I place the order for the kitchen now, I am committing to the price in the offer, so I shouldn’t have to accept any surcharge. We are planning to move in around April/May, so it’s quite possible the kitchen won’t be accepted before 01.03.2022.
The dealer’s response was that the kitchen should be taken into stock by February next year, meaning the kitchen would need to be measured early enough once the plasterer has finished. Then it might still be possible to avoid the surcharge.
We are really very, very happy with our kitchen builder, but I honestly think this is unacceptable. What experiences have you had with this? Is this actually common?
M
Myrna_Loy13 Oct 2021 15:16Nemesis schrieb:
For me, this has nothing to do with the way the extra charge was added secretly, or at least without direct communication from the kitchen studio, in the very last offer. The original poster has described it correctly; this is not an appropriate way to proceed when a cooperative relationship has been maintained until then.
I stand by my suggestion @exto1791, would that be something? When do you have a meeting with the studio? Who says this isn’t a relatively new decision made by the dealer? Maybe in response to the situation?
ypg schrieb:
Since no price has been negotiated yet: what do the 4.5% refer to??? 😳
Actually, the kitchen studio is quite transparent… it would probably have been better for the original poster if this hadn’t been communicated at all!Now it’s getting absurd... being fooled would be better than no communication?
And the price was not negotiated by the original poster, yes, but there is a (first) one. And the 4.5% refer to that.
Myrna_Loy schrieb:
Who says that this isn’t a relatively new decision by the dealer? To respond to the situation? It doesn’t matter whether it’s new or old; the issue is that the studio doesn’t communicate it and instead hides a clause in the fine print.
Now please read carefully what the original poster describes. Some of you don’t address his communication problem at all but only justify the reason for the 4.5%—which wasn’t even his point!!
Nemesis schrieb:
It doesn’t matter whether it’s new or old; the point was that the studio didn’t communicate this but instead included a clause in the fine print.
Now please read carefully what the original poster describes. Some of you don’t even address his issue with the communication but only justify why the 4.5% is charged, which wasn’t even his point!!Well, I don’t believe it was hidden in the fine print. You don’t hide that in the general terms and conditions! It was probably placed somewhere on the last page as a note from the studio.However, the original poster doesn’t address the proposed solutions at all, for example whether it’s possible to have the survey carried out before the cut-off date!?!?! Then the discussion could have ended by page 2.
exto1791 schrieb:
We felt like we changed our kitchen a hundred times,No wonder there’s now an extra charge. They have to make a few bucks somehow.Okay, it was corrected to 7 circulations. Still, that’s hundreds of euros that were “planned away”…