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Rolexianer18 Sep 2021 22:34Hello forum,
I would like to share with you some pictures of my nightmare 🙂
The desire to retire a 50-year-old kitchen triggered this disaster. The new kitchen is now almost finished. It was ordered from a well-known local kitchen studio that works closely with regional specialized craftsmen, which was a strong selling point. We are satisfied with the result, but the process was far from joyful.
On the very first day of the painting work, carried out by a master craftsman company, the filler started falling off the wall.
The master painter responded quickly by applying a generous amount of primer to the remaining filler, which only cracked further.
On the third day, the cracked filler was scraped off the wall and re-applied. The painting was scheduled for the next day, so drying was supported using a construction dryer.
On the fourth day, the paint was applied, but on the opposite wall it would not adhere, partly crumbling off or forming bubbles.
On the fifth day, since his apprentices were already on vacation, the master painter himself stepped in, scraped off the last paint bubbles from the wall, and selectively rebuilt the paint layers. A hairdryer helped speed up the drying process.
The master painter quickly explained to me the cause and consequences of the problems:
- The work was performed in an old building
- Kitchens often cause issues
- He uses the most expensive paint (which I later found out was the cheapest variant from STO: “StoColor Select Matt” with the primer “StoPrim Sil Color”)
- My instruction to carry out the work professionally was missing; otherwise, he would have had to “grind off” the wall
- He does not make money on my job, as he usually takes on large projects
- Therefore, he cannot provide a guarantee
When asked if I needed an invoice, I said yes. The invoice has since arrived, strangely as a flat rate. We did not discuss the price, so I had expected an invoice based on hourly rates at the typical rate. Interestingly, the invoice includes work items that were not performed, such as preparing the surface to make it load-bearing.
It goes without saying that I did not interfere in any way with the workmanship of the master craftsman company. The master had inspected the situation about a month before the start, and two specialists were assigned to carry out the work.
The joy of the now almost finished kitchen (only the glass backsplashes are missing) would help me forget the whole matter if it were not for the small crack in the ceiling—I hope it won’t start to crumble. I am beginning to worry 🙁








I would like to share with you some pictures of my nightmare 🙂
The desire to retire a 50-year-old kitchen triggered this disaster. The new kitchen is now almost finished. It was ordered from a well-known local kitchen studio that works closely with regional specialized craftsmen, which was a strong selling point. We are satisfied with the result, but the process was far from joyful.
On the very first day of the painting work, carried out by a master craftsman company, the filler started falling off the wall.
The master painter responded quickly by applying a generous amount of primer to the remaining filler, which only cracked further.
On the third day, the cracked filler was scraped off the wall and re-applied. The painting was scheduled for the next day, so drying was supported using a construction dryer.
On the fourth day, the paint was applied, but on the opposite wall it would not adhere, partly crumbling off or forming bubbles.
On the fifth day, since his apprentices were already on vacation, the master painter himself stepped in, scraped off the last paint bubbles from the wall, and selectively rebuilt the paint layers. A hairdryer helped speed up the drying process.
The master painter quickly explained to me the cause and consequences of the problems:
- The work was performed in an old building
- Kitchens often cause issues
- He uses the most expensive paint (which I later found out was the cheapest variant from STO: “StoColor Select Matt” with the primer “StoPrim Sil Color”)
- My instruction to carry out the work professionally was missing; otherwise, he would have had to “grind off” the wall
- He does not make money on my job, as he usually takes on large projects
- Therefore, he cannot provide a guarantee
When asked if I needed an invoice, I said yes. The invoice has since arrived, strangely as a flat rate. We did not discuss the price, so I had expected an invoice based on hourly rates at the typical rate. Interestingly, the invoice includes work items that were not performed, such as preparing the surface to make it load-bearing.
It goes without saying that I did not interfere in any way with the workmanship of the master craftsman company. The master had inspected the situation about a month before the start, and two specialists were assigned to carry out the work.
The joy of the now almost finished kitchen (only the glass backsplashes are missing) would help me forget the whole matter if it were not for the small crack in the ceiling—I hope it won’t start to crumble. I am beginning to worry 🙁
He really doesn’t make any profit at that price.
Have you tried calculating it backwards? How many man-hours were spent working?
That’s probably around 40-50 square meters (430-540 square feet) of surface area.
At least it turned out nice.
And now you’re praying every day that the filler and paint will hold?! 🙄 😀
Have you tried calculating it backwards? How many man-hours were spent working?
That’s probably around 40-50 square meters (430-540 square feet) of surface area.
At least it turned out nice.
And now you’re praying every day that the filler and paint will hold?! 🙄 😀
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Rolexianer18 Sep 2021 23:20About 35 sqm (375 sq ft) needed to be painted.
The professional painting company could probably have completed it in half the time if the surface had been properly prepared, for example by using a long-reach sander for an hour to remove the old paint.
The price was never an issue—I didn’t even ask about it—and I would be indifferent if the result were careless.
No, I don’t pray, but I do fear the paint peeling off, either shortly after or with the next repaint.
The professional painting company could probably have completed it in half the time if the surface had been properly prepared, for example by using a long-reach sander for an hour to remove the old paint.
The price was never an issue—I didn’t even ask about it—and I would be indifferent if the result were careless.
No, I don’t pray, but I do fear the paint peeling off, either shortly after or with the next repaint.
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HilfeHilfe20 Sep 2021 06:39The price is unbeatable. Be prepared that you will have to redo it, and it will crack.
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Rolexianer20 Sep 2021 12:13HilfeHilfe schrieb:
The price is unbeatable. Be prepared that you will have to redo it and it will crack. I don’t have any problem with the price itself, but rather with the services listed on the invoice that were not actually performed, such as "substrate prepared," which implies professional workmanship. If I need to claim a warranty due to peeling paint, the painter will likely refer to this claimed professional preparation.
HilfeHilfe schrieb:
The price is unbeatable. Be prepared that you will have to redo it and it will crack. That’s not true. If it cracks, it was very expensive. Because then it was pointless. In other words, money thrown out the window.
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