ᐅ The shower toilet suddenly sprays water unexpectedly

Created on: 1 Sep 2020 09:08
M
manohara
Last night, I woke up to an unfamiliar noise.
The shower toilet had activated its wash function even though no one was sitting on it... in the middle of the night... hours after the last use.
If I hadn’t noticed it by chance (the door between the bathroom and bedroom was open), we would now have water damage. Fortunately, only the opposite wall was affected and the carpet got wet, but the operation stopped after a few minutes.
It is an AXENT.ONE model, which seemed to me the best of all the ones we looked at.
I have contacted the manufacturer and am awaiting their response.
My "feeling" is that from now on I can’t leave the house without turning off the circuit breaker for the toilet.
Even if I always keep the lid closed, water could leak through the gap – not to mention that water is quite expensive here in Northern Hesse.

I wouldn’t want to be without the function itself. From my perspective, cleaning with water is the only sensible option... but THIS.

I just had to tell someone...
What can I do now? … no idea...
B
Bookstar
5 May 2021 17:18
I always say a software update fixes almost every problem... at least, that's what all the manufacturers tell me, whether it’s a car, heating system, or robotic lawn mower 😀
manohara5 May 2021 20:12
The software?

Hmm... We specifically chose the version without a remote control, but the fact that the toilet can be detected as a Bluetooth device means there is active software involved... (so far, I don't know how to access it).

Cleaning the contact surfaces has already improved things somewhat (which is why a loose connection seems the most likely cause to me). If it gets worse again, as expected, we will keep this idea in mind.
11ant5 May 2021 21:25
manohara schrieb:

Hmm... we deliberately chose the version without a remote control, but the fact that the toilet can be detected as a Bluetooth device means there is active software... (so far, I have no idea how to access it)

So maybe it doesn’t spray spontaneously but is instead mistakenly triggered by a pressure command or something similar...
https://www.instagram.com/11antgmxde/
https://www.linkedin.com/company/bauen-jetzt/
manohara5 May 2021 21:51
Yes, probably a hacker in our bathroom 😡
11ant6 May 2021 01:52
manohara schrieb:

yes, probably a hacker in our toilet 😡

I rather suspect that the flush system by default treats all other nearby Bluetooth devices as buddies and responds with its own signals when, for example, the espresso machine reports that it is going into standby mode or something similar. There is even a professor who studies such psi phenomena, Walter von Lucadou, who specifically researches alleged hauntings. So, hauntings spelled with a simple k, without a c ;-)
https://www.instagram.com/11antgmxde/
https://www.linkedin.com/company/bauen-jetzt/