ᐅ "Uneven Gaps in Parquet Flooring? Defect or Acceptable Tolerance?"

Created on: 23 Feb 2019 16:01
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delilah26
Hello everyone,

I’m moving into my new build on March 1st and have the handover with the builder on Monday.

The hardwood flooring was “included,” meaning the builder had it installed. For the past 4 weeks, it has already been subtly subjected to wear and tear—there are small stones, sand, dirt everywhere, and thousands of scratches. I’m trying hard to stay calm. Despite reminding the builder twice, the flooring was not covered. So I covered it myself. Yesterday, it was scrubbed by a “non-expert,” as the person himself said, using a neutral cleaner, which of course rubbed the dust and dirt in even more. My patience is running thin.

Anyway—I also noticed yesterday that some areas look “carelessly” done and some corners appear a bit worn. I’m not a professional and don’t know if this is normal.

I definitely don’t want to be picky or exaggerate, so here’s my expert question: is this result within a “normal” range or is it poorly executed?

Thanks a million in advance!

Best regards,
delilah26


Wood floor with diagonal seam, visible grain, and dust residue

Wood or laminate floor with visible joints, dust, and light scratches.


Close-up of wood floor with joint and dust


Parquet wood floor with visible joints, dust, and crumbs.


Close-up of wood floorboards, grain, and joints.


Wood floor with light brown planks, visible grain and joints.


Wood floor with laminate planks, dust, and white spots along a joint line.


Wood floor with diagonal joint, visible grain, and small dust spots.


Close-up of wood floor with visible joints and light dust.
delilah2623 Feb 2019 22:35
nordanney schrieb:
Has it already been sanded and oiled, or is it still in its untreated original condition?

According to the installer, it should already be sealed.
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Yosan
23 Feb 2019 22:36
So, it really looks like someone has lived in it for a while... not like it’s new...
11ant23 Feb 2019 22:41
delilah26 schrieb:
Under these circumstances, I will definitely request remedial work first, if that is possible!

That’s probably the right approach—even though I don’t believe this will result in a defect-free outcome right away. But an expert can assess that more clearly.
Yosan schrieb:
It really looks like someone has lived there for a while...

Vandals don’t live somewhere, vandals merely occupy it.
https://www.instagram.com/11antgmxde/
https://www.linkedin.com/company/bauen-jetzt/
A
aero2016
24 Feb 2019 06:30
delilah26 schrieb:
It is solid oak mosaic parquet, 8 mm (0.3 inches) thick, glued down - from the company Bembé.

Then the question is what wood quality was agreed upon... Removing this parquet would be a huge effort and likely disproportionate.
Sanding and resealing should work, and the joints can be filled during that process. It is still very frustrating, as it is unnecessary and could have been avoided from the start, and also because 8 mm (0.3 inches) is not very thick, so each sanding will wear it down noticeably. Still, the parquet will last your lifetime, since sanding is usually done every 25 years rather than every 10.
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Bookstar
24 Feb 2019 09:36
What I noticed in your picture is that the baseboard is sagging quite a bit, and the floor is uneven. There is a very large gap visible.
11ant24 Feb 2019 15:30
aero2016 schrieb:
Removing this parquet flooring is a huge effort and likely disproportionate.

On the other hand, it is equally disproportionate to have branded products installed by unqualified personnel. In my opinion, the product has clearly suffered; the edges look chipped and “stonewashed.” Sanding, which would have to go down to scratch-depth, is almost like “surface milling,” and in my mind, the thought of the same incompetent hands doing that again plays out like a horror film. I cannot judge from a consumer law perspective how far one must initially accept such repairs, but I do not expect any satisfactory results.

I would like to see a landmark ruling against the installation of high-quality products by unskilled or semi-skilled workers because this is becoming widespread: cases of branded bricks laid by semi-skilled bricklayers and grouted by “Estrich-Achmeds” (thanks to @Nordlys for this great term) are unfortunately quite common here. This week, for example, another thread deals with windows from a branded manufacturer that were improperly assembled and “installed” — seemingly becoming a trend as well.

Abusing a branded product’s description to imply a certain quality level and then ruining it during installation (let’s recall from math class: a product is bad if even one of its factors is bad) must finally be freed from the stigma of being a “minor offense”!
https://www.instagram.com/11antgmxde/
https://www.linkedin.com/company/bauen-jetzt/